Operations Producer
The Stoke Group is looking for a B2B Operations Producer who will support the execution of a series of inspirational webinars for top B2B creative customers in 2024. The Operations Producer is a valuable team member who drives success.
Duties include:
Owning accurate show data (show times, dates, contacts) for all shows in pipeline
- Keep up with system development as logistics move towards production dates
- Get information confirmed between the team and the event partner or customer
- Create and track event production binders, Airtable event templates, Airtable automations, SharePoint locations, Workfront tickets, and calendar invites months prior to show time-based on the most up-to-date team templates and best practices
- Own and keep updated production binders after initial creation to catch unconfirmed data and dynamic changes
Run weekly task alignment meetings to ensure show progress is moving smoothly
- Chase content with creators to ensure timelines are met within the pipeline
- Fill in all key information (e.g. contacts, production roles, dates, times, etc) and identify missing details
- Ensure mission-critical information is complete with enough margin before showtimes
- Acknowledge accomplishments and discuss workflow challenges
Observe events and support status briefings with the team
- Help to flag new learnings early and work with the team to triage
- Support to reinforce good systems and improve inefficient ones
Establish timelines and alignment with the stakeholders and vendors
- Facilitate all review processes
- Create program names and maintain accurate content inputs between Airtable, SharePoint, and Basecamp
- Submit creation of DTNs, Go URLs, CIDs, CGENs, and other tracking data
- Coordinate vendor assets with social team, EMEA/APAC teams, and Content Syndication
Education
Bachelor's Degree
Skills
- A minimum of 3 years experience as an operations manager, or equivalent experience
- Must work well within deadlines and under pressure
- Excellent communication skills
- Expertise using digital tools like Outlook, Slack, Airtable, Basecamp, Sharepoint, and Excel
- Detail Oriented
- Logistics
- Broadcast Production
- System Development
- Teamplayer
- Workflow
What you’ll bring to the role
- B2B PM experience is a must have
- Experience in sales, and managing sales projects, is essential
- Efficient and quick work capability
- Clear and collaborative organizational style
- Multi-tasking and delegation
- Professional communications
- Confident leadership
- On-the-spot problem solving
- Experience in Wrike / Airtable preferred
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Employment type
Contract
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