Operations Manager, Kaleidoscope Park

Kaleidoscope Park Foundation

Operations Manager, Frisco, TX

Kaleidoscope Park is a vibrant new public space in Frisco, Texas, dedicated to providing a dynamic and inclusive environment for recreation, relaxation, and community engagement. Featuring unique attractions, green spaces, and state-of-the-art facilities, the park aims to become a premier destination for residents and visitors alike.

Summary:

We are seeking an experienced and dedicated Operations Manager to oversee the daily operations of Kaleidoscope Park. The ideal candidate will be responsible for ensuring the park is safe, clean, and welcoming for all guests, while managing staff, resources, and operational procedures efficiently.

Key Responsibilities:

• Manage all aspects of the park’s operations, including maintenance, security, landscaping, and visitor services.
• Recruit, train, and supervise park staff, ensuring high performance and morale.
• Develop and manage the operational budget, ensuring efficient use of resources and adherence to financial plans.
• Oversee contracts and relationships with vendors, ensuring quality services and timely delivery.
• Implement and enforce health and safety protocols, ensuring a safe environment for visitors and staff.
• Monitor and enhance the overall visitor experience, addressing feedback and making improvements as needed.
• Collaborate with the events team to support the planning and execution of park events and activities.
• Track and report on operational metrics, providing insights and recommendations for improvement.
• Foster strong relationships with local community groups, businesses, and stakeholders to promote park initiatives.
• Effectively model and demonstrate a culture of trust and commitment of the Park’s vision.

Qualifications / Skills / Requirements:

• Bachelor’s degree in Business Administration, Park Management, Hospitality, or a related field preferred.
• 5 or more years of experience in operations management, preferably in a park, recreational facility, or similar environment.
• Proven ability to lead and motivate a diverse team.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Commitment to providing excellent customer service and enhancing visitor experiences.
• Proficiency in Microsoft Office Suite and familiarity with facility management software.
• Knowledge of public park standard operating procedures and operational standards.
• Appreciation for public art, public landscapes, and immersive public programming.
• Preference to candidates with experience in senior level non-profit management.

Disclaimer: The above sections contain representative examples of job duties that might be performed by employees assigned to this classification. CFT is a dynamic organization, and the environment can be fluid. Roles and responsibilities may be altered to accommodate changing conditions and objectives as well as to tap into the skills and experience of its employees. Accordingly, employees may be asked to perform duties that are outside the specific work that is listed. This is not an exhaustive list of all responsibilities, duties and/or skills required of all employees within this class.

Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.