Operations Director

Job Description

The HIV/STD Section (Section) Operations Director reports directly to the Section Director. The Operations Director performs advanced (senior-level) managerial work and oversees the continuous evaluation of the Section’s business operations and processes, to identify opportunities for improved efficiencies and cost reductions, and makes recommendations to the Section Director for improvements. Work involves providing leadership, direction, guidance, and assistance to operational staff in the Section that provide support for the HIV/STD Prevention Unit, HIV Care and Medications Unit, HIV/STD/HCV Epidemiology and Surveillance Unit, Pharmacy Unit, and Operations Unit. Work involves recommending strategic goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities or business functions; and monitoring fiscal oversight. Oversees and manages special projects and assignments from the Section Director related to Section program operations, including legislative related activities. The Operations Director works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(40%) Oversees and prepares objective reports, formulates strategic solutions to problems, and advises the Section Director accordingly. Provides day-to-day administrative and operational management of the activities of the Section. Administrative and operational activities include grant coordination and submission, budget planning and resource allocation, website maintenance, grant management processes, information technology projects, contracts, and purchasing. Oversees development of program plans, program implementation, and evaluation of program performance for effectiveness and quality. Ensures program activities are carried out in compliance with all state and federal regulations and guidelines. Oversees programmatic responsibilities for information technology projects.

(20%) Oversees Section activities related to policy makers and the executive leadership. Ensures accurate and effective analyses of national and state legislation and regulations (bill analyses, impact analysis, cost estimates, implementation plans, research information, briefing documents). Provides leadership on legislative initiatives and exceptional items. Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees. Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance to propose recommendations to the Section Director.

(20%) Oversees response to internal and external inquiries and assignments, including open record requests and legislative inquiries. Ensures an effective process is followed in accepting, creating, clarifying, assigning, and responding to assignments. Reviews Section responses and products to ensure quality and comprehensiveness. Reviews and approves documents developed by the Section to ensure professional quality and appearance, appropriate content, consistency, and responsiveness to the purpose of the document.

(15%) Supervises assigned staff, including interviewing and selection; developing performance standards; providing performance evaluations; making work assignments; counseling; establishing priorities and developing goals and objectives; approving leave requests; providing training and staff development; and making final hiring decisions. Acts as the liaison to DSHS and HHSC business support units including, but not limited to, PCS, the Chief Financial Officer, the Program Operations Office, the communications group, and human resources. Represents the Section Director with senior level groups at meetings and on committees, task forces, and inter/intra-agency workgroups as requested.

(5%) Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities

• Knowledge of HIV/STD laws, rules, regulations, policies, guidelines, practices, and recommendations
• Knowledge of the Essential Public Health Services and core functions
• Knowledge of principles and practices of public health program administration and management
• Knowledge of the legislative process
• Knowledge of HHSC and DSHS purchasing, contracting and procurement requirements
• Knowledge of principles of leadership and how to effectively interact with various leadership styles
• Skill in strategic planning
• Skill in project management, prioritization, and program evaluation
• Skill in establishing plans and setting objectives and goals that support an overall business strategy
• Skill and thorough knowledge of budget, finance, grant, and contract management
• Skill in presenting information for executive leadership
• Skill in leading teams and workgroups to identify needed areas of improvement
• Ability to promote team building
• Ability to direct and organize program activities and/or business functions
• Ability to communicate effectively both in writing and orally
• Ability to identify problems, evaluate alternatives and implement effective solutions
• Ability to plan and organize work effectively and direct the work of others
  
  

Registration Or Licensure Requirements

None

Initial Selection Criteria

• Graduation from an accredited four-year college or university with a bachelor’s degree in public health or related field
• Experience interpreting data and developing effective operating procedures and practices preferred
• Experience developing policy, procedures, and standards and guidelines for public health service programs preferred
• Experience in budget management, human resource management, project management and conflict resolution preferred
  
  

Additional Information

Must be legally authorized to work in the U.S. without sponsorship. Applicants selected for an interview will be required to complete an in-basket exercise. Full salary range may not be offered due to budget limitations.

MOS Code

Note: There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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