Operations Coordinator

RPC Company has partnered with a globally recognized client in search of an Operations Coordinator to join their dynamic team!

About the Company: A leading global provider of specialized services to the industrial, commercial and infrastructure markets. With more than 350 locations in 25 plus countries, their employees have opportunities to work on iconic projects that positively impact communities and to enjoy exciting career milestones. Their services help build bridges, construct skyscrapers and preserve historic buildings.

About the Role: The Operations Coordinator is responsible for the entire inbound process, including communicating to impacted employees and departments. In addition, the Operations Coordinator helps drive compliance with established Health and Safety policies and procedures.

Responsibilities:

• Tracks all inbound customers returns and interbranch transfers
• Creates return document from return list and scans to sales reps and provide signed copy from driver
• Provides work directions to assigned Yard Lead and modifies it accordingly
• Works directly with the Yard Manager to address personnel issues as they arise
• Sends return documents, damage reports, and updated site balances to customers and Sales Representatives
• Prints pick tickets and enters data
• Verifies all freight bookings on the freight log
• Oversees receiving audit
• Accountable for re-rent management
• Records time-in and time-out for trucks in the freight log
• Responsible for the receiving department’s key performance indicators
• Downloads pictures daily and files them by customer by date by project
• Supports health and safety initiatives and ensures compliance
• Audits and works with peers to modify Operations Department processes and procedures
• Prints open return report weekly and
• Escalates any returns older than 3 days or urgent issues to Operations Manager
• Communicates and schedules daily projects
• Escalates issues to Operations Manager as necessary

To perform the job successfully, an individual should be able to utilize the following skills:

• Effective oral and written communication
• Strong attention to details
• Advance MS Office Suite skills
• Strong working capability of inventory management software
• Reasoning ability to create and communicate processes
• Strong mathematical skills