We are a leading national physician enablement company that leverages technology to collaborate with medical groups, health plans, and health systems. Our mission is to optimize physician practices, enhance patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. Our innovative platform is powered by top industry talent and exceptional physician leadership, utilizing scalable operations and advanced cloud-based technology to reduce healthcare costs, improve outcomes, and enhance the well-being of both patients and providers.
Position Overview
As an Operations Coordinator, you will play a crucial role in our Florida market, reporting directly to the Operations Leadership team. This dynamic position offers two primary focus areas:
Cultivating a strong medical group culture among our providers by fostering relationships and driving value.
Ensuring the accuracy and maintenance of care center and provider information across various payer portals.
Key Responsibilities
Drive Intra-Market Communications and Culture:
Create and manage communication channels for providers
Develop and maintain market rosters
Support the organization of physician summits and events
Design and implement feedback tools
Assist in developing and rolling out value-driving initiatives
Attend healthcare conferences as needed
Healthcare Landscape Monitoring
Stay informed about Florida-specific healthcare changes
Contribute to the development of best practice playbooks for patient and in-office experiences
Support the implementation of best practices within the market
Payer Portal Management
Conduct regular reviews of payer portals to ensure accurate provider and care center information
Develop and maintain a systematic process for quarterly portal reviews and updates
Utilize project management software to track compliance
Maintain and update Standard Operating Procedures (SOPs)
Identify and implement process improvements
Additional Responsibilities
Support high-priority market initiatives
Provide operational support as needed
Qualifications
Minimum 2 years of experience in a professional environment
Knowledge of the healthcare industry (preferred)
Proficiency with project management tools
Ability to thrive in a fast-paced, evolving work environment
Experience with customer outreach and CRM tools
Strong data collection and document management skills
Experience coordinating small meetings (1-5 persons)
Ideal Candidate Attributes
Collaborative and customer-focused with a talent for creating visible value
Team-oriented with excellent organizational and multitasking abilities
Strong project coordination and process management skills
Adept at conflict management and problem-solving
Detail-oriented and self-directed
Excellent communication and interpersonal skills
Technical aptitude
Compensation
Base salary range: $50,000 to $60,000 (commensurate with experience)
Annual bonus target: 10% of base salary
Comprehensive benefits package
Technical Requirements (for Remote Workers)
Minimum internet speeds: 5 Mbps download, 3 Mbps upload
Eligible for expense reimbursement to offset internet costs for regular remote work
Our Commitment To Diversity
We are dedicated to creating an inclusive work environment that welcomes and values diversity in all forms. We encourage applications from individuals of all backgrounds, as we believe a diverse workforce strengthens our organization and better serves our communities.
How To Apply
If you're excited about this opportunity and believe you have the skills and passion to succeed in this role, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're the ideal candidate for this position.
We look forward to reviewing your application and potentially welcoming you to our team!
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources Services
Referrals increase your chances of interviewing at Get It Recruit - Hospitality by 2x