Operations Associate - Remote | WFH
Operations Associate - Remote | WFH
Get It Recruit - Hospitality
Orlando, FL
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About Us
We are a leading national physician enablement company that leverages technology to collaborate with medical groups, health plans, and health systems. Our mission is to optimize physician practices, enhance patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. Our innovative platform is powered by top industry talent and exceptional physician leadership, utilizing scalable operations and advanced cloud-based technology to reduce healthcare costs, improve outcomes, and enhance the well-being of both patients and providers.
Position Overview
As an Operations Coordinator, you will play a crucial role in our Florida market, reporting directly to the Operations Leadership team. This dynamic position offers two primary focus areas:
Drive Intra-Market Communications and Culture:
We are dedicated to creating an inclusive work environment that welcomes and values diversity in all forms. We encourage applications from individuals of all backgrounds, as we believe a diverse workforce strengthens our organization and better serves our communities.
How To Apply
If you're excited about this opportunity and believe you have the skills and passion to succeed in this role, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're the ideal candidate for this position.
We look forward to reviewing your application and potentially welcoming you to our team!
Employment Type: Full-Time
We are a leading national physician enablement company that leverages technology to collaborate with medical groups, health plans, and health systems. Our mission is to optimize physician practices, enhance patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. Our innovative platform is powered by top industry talent and exceptional physician leadership, utilizing scalable operations and advanced cloud-based technology to reduce healthcare costs, improve outcomes, and enhance the well-being of both patients and providers.
Position Overview
As an Operations Coordinator, you will play a crucial role in our Florida market, reporting directly to the Operations Leadership team. This dynamic position offers two primary focus areas:
- Cultivating a strong medical group culture among our providers by fostering relationships and driving value.
- Ensuring the accuracy and maintenance of care center and provider information across various payer portals.
Drive Intra-Market Communications and Culture:
- Create and manage communication channels for providers
- Develop and maintain market rosters
- Support the organization of physician summits and events
- Design and implement feedback tools
- Assist in developing and rolling out value-driving initiatives
- Attend healthcare conferences as needed
- Stay informed about Florida-specific healthcare changes
- Contribute to the development of best practice playbooks for patient and in-office experiences
- Support the implementation of best practices within the market
- Conduct regular reviews of payer portals to ensure accurate provider and care center information
- Develop and maintain a systematic process for quarterly portal reviews and updates
- Utilize project management software to track compliance
- Maintain and update Standard Operating Procedures (SOPs)
- Identify and implement process improvements
- Support high-priority market initiatives
- Provide operational support as needed
- Minimum 2 years of experience in a professional environment
- Knowledge of the healthcare industry (preferred)
- Proficiency with project management tools
- Ability to thrive in a fast-paced, evolving work environment
- Experience with customer outreach and CRM tools
- Strong data collection and document management skills
- Experience coordinating small meetings (1-5 persons)
- Collaborative and customer-focused with a talent for creating visible value
- Team-oriented with excellent organizational and multitasking abilities
- Strong project coordination and process management skills
- Adept at conflict management and problem-solving
- Detail-oriented and self-directed
- Excellent communication and interpersonal skills
- Technical aptitude
- Base salary range: $50,000 to $60,000 (commensurate with experience)
- Annual bonus target: 10% of base salary
- Comprehensive benefits package
- Minimum internet speeds: 5 Mbps download, 3 Mbps upload
- Eligible for expense reimbursement to offset internet costs for regular remote work
We are dedicated to creating an inclusive work environment that welcomes and values diversity in all forms. We encourage applications from individuals of all backgrounds, as we believe a diverse workforce strengthens our organization and better serves our communities.
How To Apply
If you're excited about this opportunity and believe you have the skills and passion to succeed in this role, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're the ideal candidate for this position.
We look forward to reviewing your application and potentially welcoming you to our team!
Employment Type: Full-Time
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
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Human Resources Services
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