The California Housing Partnership is seeking a dynamic and detail-oriented Operations Associate to enhance our five-member Operations team. This pivotal role reports directly to the Operations Manager and operates in a hybrid setting, based out of our San Francisco headquarters with the flexibility to work remotely from home up to four days per week.
As an Operations Associate, you will play a crucial role in ensuring the success of our business operations. We are looking for a personable individualwho enjoys fostering positive interactions and working collaboratively with others throughout the organization to get things done. The person in this role must also havemeticulous attention to detail, proactive problem-solving skills, strong verbal and written communication abilities, and be tech-savvy.
Basic Duties & Responsibilities
Office Management & General Administration (35%):
Handling employee queries received via the operations email
Coordinating staff lunches on a weekly basis and managing logistics for special office events.
Ensuring the San Francisco office is well-maintained, organized, and stocked with general supplies
Processing conference and event registrations, accommodations, and travel arrangements as requested
Assisting with team building activities, staff retreats, hiring processes, onboarding, and orientation
Contract Management (35%):
Assisting with the organization’s contract administration using Salesforce and DocuSign
Liaising with clients and staff to track and ensure the execution of service contracts
Communications (20%):
Supporting webinars, managing ticketing portal and calendar invites
Using Constant Contact for mail distribution and contact list maintenance
Updating the organization’s website via WordPress and employee information portal via SharePoint as directed
Handling general queries received via the info email
Information Technology (10%):
Managing the setup and disposal of company laptops, maintaining inventory
Processing routine purchases and service of computer hardware and software
Overseeing office maintenance requests, managing telecommunications, and troubleshooting technology issues as needed
Special projects and other duties as assigned by the Operations Manager and/or Managing Director of Operations
Qualifications & Experience
We recognize that each applicant for this role will bring unique skills, knowledge, experiences, and background to this position. We welcome diverse experiences and perspectives in our applicant pool, and areseeking candidates who possess the following:
At least two (2) years supporting an office environment in administration or operations
bachelors degree or certification in a related area of focus may substitute for one year of work experience
Self-motivated and resourceful, with a strong sense of accountability
Ability to use sound judgement and analytical skills to navigate complex situations
Exceptional attention to detail
Excellent interpersonal skills
Proficiency with Mac computers, Microsoft Office and G Suite.
Intermediate experience with Salesforce and/or DocuSign required.
Intermediate experience using Asana for task management required.
Experience using WordPress, SharePoint and/or Constant Contact is a plus
Ability and willingness to contribute to the Partnership’s mission and commitment to diversity, equity, and inclusion
Valid drivers license and comfort driving
Authorized to work in the United States
Able and willing to travel to other California offices up to four times per year.
About The California Housing Partnership
The Partnership is a dynamic nonprofit “think and do tank” providing critical technical assistance, training, applied research and policy leadership to increase the production and preservation of affordable and sustainable homes serving Californians who are low-income.
To achieve this mission, the Partnership’s three technical assistance teams (finance, clean energy, applied research) work closely with a network of more than 60 mission-driven nonprofit and government housing agencies throughout California, as well as the nonprofit associations who represent them.
A deep commitment to racial equity and inclusion grounds the Partnership’s work and policies – click here to learn more about our core equity values. An Equity Policy Advisory Board ensures that the perspectives and experiences of low-income renters also grounds our work – click here to learn more about this board .
Compensation
The Partnership provides annual performance-based raises and maintains competitive salary ranges. Compensation for all permanent employees working 20 or more hours per week includes a robust benefits package of 100% employer-paid health, dental, vision, chiropractic/acupuncture, transit subsidy, cellphone reimbursement, health reimbursement account, employee assistance plan, and employer contributions to 403(b) retirement plan.
EQUAL OPPORTUNITY EMPLOYER
The California Housing Partnership is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace. We strongly encourage people of diverse backgrounds and identities to apply. For more information about the Partnership, visit our website at www.chpc.net.
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