Operations Analyst - 80639

Operations Analyst| 100% Remote

Contract Duration: 6 months

Pay Rate: $24-$28/hour

Location: 100% Remote

Swoon is actively seeking an Operations Analyst to join the team of our client - a leading healthcare company!

You'll be an integral part of the team - working with Operations Management team to play a role as a liaison between suppliers and the client!

What will your day-to-day look like?

• Monitor supplier jobs and escalate missed service level agreements as appropriate
• Provide production support for any issues that may arise on responsibilities that are assigned
• Document issues and communicate impact
• Identify opportunities for improvement
• Serve as a program / product owner and collaborate with the supplier(s) and key stakeholders as needed
• Build relationships with key stakeholders and suppliers
• Coordinate, facilitate and actively participate in meetings, updates, escalations, and requests with key stakeholders.
• Inventory management oversight with attention to detail and understanding of business requirements
• Develop Standard Operating Procedures and assist with cross training as needed
• This position may also be involved in various print optimization projects

Why do we love this company?

• They have been recognized by organizations like Forbes and Human Rights Campaign for their commitment to diversity and inclusion.
• They are consistently ranked high in J.D. Power awards for customer satisfaction in the health insurance category!

What's required?

• Can represent self well, articulating ideas clearly and professionally
• Demonstrates a high level of initiative; excels in self-directing and self-pacing
• Excellent documentation, communication, and facilitation skills in a virtual environment
• Ability to simplify complex processes. Understand how to separate and combine tasks into efficient workflows.
• Strong planning and organizational skills, including priority setting and time management
• Demonstrates strong relationship building and team integration skills
• Demonstrates strong attention to detail analytical and problem-solving skills
• Ability to drive results in fluid or ambiguous environments
• Proficient in Microsoft applications – PowerPoint, Excel, and Word
• Operations Management experience highly desired.
• Print/mail experience a plus

Schedule Requirements:

• Must be able to work 8am-4:30pm EST

What's next?

• Apply Now!