Operations Administrator

Job Title: Operations Administrator

Operating Unit: HHS Construction, LLC., a Congruex Company

Department: Construction

Reports To: Project Manager

Employment Status: Full-time, hourly

Primary Location: Portland, OR

Compensation: $20 - $25

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Company Profile

Congruex

Congruex was formed in 2017 to take advantage of historic demand for digital connectivity. The digital networks we design and build for our clients enable everything in the modern world to operate, from healthcare and energy to transportation and social interactions.

Few companies in our industry can operate at scale and self-perform services like our multinational team. Our clients choose Congruex to deliver turn-key digital networks under a single platform. Our unified vision is to become the best end-to-end provider of network design and build services in the U.S.

We are the One Congruex Family. We are building tomorrow, together.

Why Work At Congruex

Opportunities

We offer opportunities at all levels across the nation – from students to industry veterans – in areas of engineering, construction, and professional services.

Wellbeing

We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location.

Culture

The pillars of Congruex culture are GRIT, safety, inclusion, and family.

• GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce.
• Guts - having the guts to do the right thing
• Reliability - being reliable to deliver what we promise
• Innovation - innovating every day
• Teamwork - embracing teamwork together as One Congruex
• Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between.
• Inclusion: Congruex embraces our team’s diversity and promotes an inclusive workplace for all.
• Family: We are a family-oriented company committed to the long-term health and development of our people.

HHS Construction, LLC, a Congruex Company

Founded in 2003, HHS Construction is a leading provider of infrastructure services to major telecommunications and cable providers, primarily in Southern California and adjacent geographies. HHS Construction’s core capabilities include aerial, underground, and substructure self-perform construction; ISP services; wireless services including Small Cell/CRAN installation, utility coordination, turn-key RF testing and maintenance; telecom engineering; placement and splicing of copper, coaxial, and fiber optic cables; and pole maintenance. HHS Construction is headquartered in Ontario, California.

Job Summary

The Operations Administrator is responsible for a variety of activities in the office ranging from invoicing/billing jobs to basic bookkeeping. The Operations Administrator is responsible for monitoring revenue, keeping track of money owed by customers, preparing invoices, and updating records.

Job Responsibilities (Including, But Not Limited To)

• Develop, maintain, and monitor all billing procedures per specific funding source
• Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)
• Follow up on all receivable approvals (billing invoice)
• Distribution of awarded jobs to managers
• Assist in office management, organization procedures, data entry of new jobs, photos, and reports
• Monitor job progress and send reminders for payments and contact customers when assigned
• Report on activity to upper management
• Oversee and streamline billing and collections processes
• Undertake basic bookkeeping tasks, issue invoices, statements, etc.
• Month-end closing of the billing group information
• Special program/billing planning and implementation
• Perform problem escalation and customer service
• Sort and distribute incoming email and prepare outgoing emails
• Type, format, or edit routine memos or other reports
• Copy, file and update paper and electronic documents
• Collect information and perform data entry
• Prepare and process bills and other office documents
• Assist with researching and resolving routine administrative and staff functional support as needed
• Assist with reception area and phones while performing other job duties simultaneously
• Assist project managers with project setups, project startup activities, preparation of subcontracts and project closeout packages
• Communicate with clients and employees; respond to any queries or complaints
• Performs other duties as assigned
  
  

Required Skills & Qualifications

General

• High school diploma or equivalent; college degree preferred
• Experience with 3GIS, as-builts and billing for Verizon projects
• Familiarity with office procedures and basic accounting principles
• Intermediate to advance knowledge of MS office suite.
• Proven experience as a general office clerk or other clerical position
• Working knowledge of office devices, such as photocopier, printers, etc.
• Deadline driven, self-motivated and technically savvy
• Ability to work independently on multiple projects with minimal direction
• Ability to be resourceful and proactive when issues arise
• Excellent verbal and written communication skills
• Superior time management
• Strong attention to detail and organization skills
• Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities
• Critical thinking skills: make assessments and provide solutions to problems
• Superior customer service skills
• Knowledge of ORCA and/or ACAS is plus
  
  

Physical Demand:

• The employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to walk.
• The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include Close vision and Distance vision.
  
  

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.