Operational Data and Reporting analyst

Job Description

The Senior Data & Reporting Analyst is responsible for supporting the business in decision making and operations efforts by providing data, reporting and business intelligence services. This role is responsible for acting as a data and reporting expert for other members of the Reporting and Analytics team.

Responsibilities

• Develop reporting solutions following internal reporting standards and best practices by translating business requirements for development within multiple reporting and prototyping platforms and determining appropriate solution design
• Maintain and improve the reliability, efficiency and functionality of existing reports
• Facilitate team request intake sessions to collect reporting requirements and determine project prioritization
• Build and maintain reporting, data, and metrics governance processes
• Develop strategic partnerships with various levels of leadership within the organization, acting as a representative of the broader Reporting and Analytics team
• Coach and provide guidance to other members of the team and clients in the use and interpretation of data
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Mathematics, Computer Science, Information Systems or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED required
• 5 years of work experience in data analysis and reporting
• 3 years of experience in SQL coding
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Ability to analyze and solve complex problems using analytical tools
• Time management and prioritization skills
• Experience working with multiple business areas and different levels of leadership
• Advanced knowledge of Microsoft Excel and Access tools
• Prior experience with report generating technologies (such as SAS, Alteryx, Qlikview, Business Objects, Tableau, etc.)
• Experience with data consolidation and modeling

Preferred Qualifications

• Business Intelligence consulting experience
• Project management / scrum leading experience
• PBM experience or experience working with medical claims, pharmacy claims, healthcare and/or benefits data
• Experience in the implementation of quality process improvement efforts
• Experience using statistical/data analysis and best practices to identify risks and opportunities and define reporting solutions

Minimum Physical Job Requirements

• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to a Supervisor or Manager in Workforce Management, Shared Services or Member Operations