Operating Supervisor FFS O&M Bronx

Overview

The Operating Supervisor will direct all Facilities mechanic activities for assigned sites in a manner that delivers safety, operational excellence, cost efficiency, and excellent customer service. The operating supervisor serves a role model within the organization engendering a culture of safety and inclusion where open dialog, transparency, team accountability is the norm.Responsibilities include but are not limited to, daily interface with internal/external stakeholders, equipment inspections and maintenance, overseeing various troubleshooting and repair activities, capital and maintenance project support, safety and regulatory compliance-related inspections, telecommunication installations and general facility appearance maintenance activities. The operating supervisor provides the to the Section Manager, with accurate and timely information concerning activities and performance, and actively manages the performance of assigned team members at all times. Effective prioritization of field operations including seasonal snow removal, yard maintenance and periodic inspections is essential. The operating supervisor also administers, communicates, and coordinates operating procedures, engineering plans, and specifications to ensure proper operation and maintenance of facility equipment.

Responsibilities

Core Responsibilities

• The primary function of the position is to serve as the visible leader for mechanics, providing task-level oversight while simultaneously striving to engender a culture of safety and inclusion. Mechanics execute daily work orders related to the normal maintenance of the physical plant including mechanical, electrical, plumbing, heating, ventilating and cooling systems and carpentry where required.
• Oversees contractors and provides general and timely support services to tenant organizations. Plans, directs and controls the safe and efficient operation of various assigned tasks within Company facilities in accordance with corporate and departmental operating procedures. Ensures the implementation of Company safety, health and environmental programs for employees whose work is directed. Ensures that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations.
• Provides job safety briefings to direct reports at the beginning of work shifts or prior to the commencement of specific tasks as appropriate and when the job description/conditions change significantly. Schedules and reports personnel time for direct reports in accordance with Company and department procedures. Schedules training of direct reports and provides on-the-job training when required. Orders and coordinates the timely supply of materials, tools, equipment and subcontractors to ensure work is conducted efficiently.
• Schedules and reports expenditures for materials and subcontractor labor. Monitors O&M and Capital expenditures to ensure budget guidelines are met. Schedules and monitors the performance of maintenance and periodic testing of critical building systems including fire safety, security, heating, ventilation and air conditioning equipment and emergency power supply systems, where applicable.
• Provides oversight, monitors and evaluates the performance of direct reports and contractor personnel. Reports performance issues and provides appropriate disciplinary action when required. Performs the duties of evacuation supervisor during drills and emergencies, when and where required. Ensures that emergency notification system operations and building evacuation plans are communicated to tenant organizations and then schedules and conducts periodic drills to ensure those plans are understood, where required.
• Provides on-call coverage during weekends and off-hour shifts and responds to emergency maintenance requests, schedules and provides oversight of snow and ice removal operations, when required.
• Works with Security Services to assure security guard services are provided and security specific procedures and site specific post orders are updated and followed, where required.
• Perform other related tasks and assignments as required.
  
  

Resources Managed

• Management # of Direct Reports: Indirect Reports:
• Weekly # of Direct Reports: 1-10 Indirect Reports:
  
  

Qualifications

Required Education/Experience

• Bachelor's Degree and 2 years Facilities Management Experience or
• Associate's Degree and 5 years Facilities Management Experience or
• High School Diploma/GED and 7 years Facilities Management Experience
  
  

Relevant Work Experience

• Facilities Management-Knowledge of Building Systems including HVAC, BMS, Chiller plant, Critical LAN rooms, Control rooms and Data Center Operation support. Required and
• Less than 2 years Knowledge of Collective Bargaining Agreement to include Union Rules and Protocols Required and
• 2 years Supervisory Experience Required and
• 2 years Must be able to work flexible hours, overtime Required and
• Less than 2 years Experience with working with Maximo Required and
• 2 years Knowledge of MS Word, Powerpoint and Excel Required and
• 2 years Knowledge of Oracle Required
• 2 years Working with budgets and cost reporting Preferred and
  
  

Skills And Abilities

• Effective conflict management skills and
• Ability to build strong customer relationships and
• Effectively coaches and delivers constructive feedback and
• Ability to simultaneously handle multiple priorities and
• Proactively approaches responsibilities and
• Demonstrated time management and priority setting skills and
• Experience in a regulated environment and
• Ability to lead/manage others and
  
  

Licenses And Certfications

• Driver's License Required
• Other: Certificate of Fitness S-95, S-12, S-13, F-01 and F-07 120 Days Required
  
  

Physical Demands

• Must respond to system emergencies
• Must work at field locations in all weather conditions
• Must carry tools and materials, climb ladders and scaffolds, and enter confined spaces
• Must work in an environment that includes heat, noise, confined spaces, and high elevations
• Must climb ladders and stairs
• Must work on elevated platforms, scaffolds, catwalks, roofs, or equipment
• Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Must be approved and able to wear either a full- or half-face respirator without facial hair or other condition that may interfere with the seal, in accordance with OSHA regulations.
• Must be approved and able to wear a full- or half-face respirator and self-contained breathing apparatus (SCBA), without facial hair or other condition that may interfere with the seal, in accordance with OSHA regulations.
• Must stand, walk, and climb ladder and stairs for a whole shift
• Must walk, stand, lift, climb, bend, kneel, stoop, and/or reach
• Must travel to company locations to work on storm restoration and heat contingencies
• Must wear all necessary personal Protective Equipment (PPE), including; fire retardant clothing and safety harness
• Must work with equipment with manufacturer weight rating of 350 llbs.
• Must be able to use equipment with a maximum weight rating of 375 lbs when wearing and/or carrying 25lbs of clothing and equipment.
  
  

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.