Donato Technologies, Inc.

Onsite Job Opportunity - Technical project manager

Role – Technical project manager

Work Mode: onsite

Location – Bellevue WA

Duration: 12 Months

Experience: 10-15 years

Technical project manager (should be available for 24*7 production support)

  • Should have around 10- 15 years of total experience.
  • Manage Operations and Support teams for a large cloud-based application
  • Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch
  • Own and manage major incidents in production and lower environments as defined by the customers
  • Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud
  • Preferred to have experience in Siebel CRM and dealing with customer-based application platforms and infra
  • Understanding of GraphDB and GraphQL technologies and their usage

Track and ensure compliance of various metrics - such as SLA, MTTR, MTTA, MTBF of the application

  • Should be able to identify improvement areas, drive automation and transformation initiatives.
  • Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
  • Communicate project status, issues and risks timely to all stakeholders, cross functional teams and managers
  • Passion to learn and adapt with new technologies as per project needs
  • Should have worked in client facing roles and have excellent communication skills
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Project Management and Information Technology
  • Industries

    IT Services and IT Consulting

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