GuideIT is a US-based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for an Office 365 Administrator to join our Plano, TX based corporate office. Only local candidates will be considered for this hybrid position.
Overview: We are seeking a skilled Office 365 Administrator to manage and support our organization's Office 365 environment. As an integral part of our IT team, you will be responsible for the deployment, management, maintenance, and support of our Office 365 suite, ensuring optimal functionality and security.
Responsibilities:
Deployment and Configuration: Deploy and configure Office 365 applications and services such as Exchange Online, SharePoint Online, Teams, OneDrive, and others based on organizational needs.
User Management: Manage user identities and permissions within Office 365, including user provisioning, deprovisioning, and license management.
Security and Compliance: Implement and maintain security policies, perform regular security assessments, and ensure compliance with data protection regulations.
Troubleshooting and Issue Resolution: Provide tier 2/3 support for Office 365 issues, troubleshoot and resolve technical problems related to applications, connectivity, and performance.
Monitoring and Performance Optimization: Monitor Office 365 services' performance and proactively identify and address potential issues. Optimize service configurations for efficiency and cost-effectiveness.
Backup and Recovery: Implement backup and recovery strategies for Office 365 data, ensuring data integrity and availability.
Training and Documentation: Develop training materials and provide user training on Office 365 applications and features. Maintain comprehensive documentation related to configurations, processes, and procedures.
Requirements:
Proven experience as an Office 365 Administrator or similar role, with a deep understanding of Office 365 suite capabilities and limitations.
Solid understanding of Microsoft cloud technologies, including Azure Active Directory, Intune, and Exchange Online.
Extensive experience with PowerShell scripting for automation and administration tasks.
Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
Excellent communication skills with the ability to interact with users at all levels of technical expertise.
Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
Preferred Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Prior experience in IT support or administration within a large organization.
Familiarity with ITIL practices and methodologies.
Position Location:
Plano, TX (Corporate office - hybrid)
Benefits
GuideIT offers competitive pay, performance-based bonuses and 401K with match. Health, dental and vision insurance coverage, paid holidays and paid time off for full-time employees.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Information Technology & Services
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