The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).
Education & Experience
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle
Driving record (property specific-driving).
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must maintain composure and objectivity under pressure.
Job Duties
Comply at all times with HCW Hospitality standards and regulations to encourage safe and efficient hotel operations.
Clean/Buff floors daily according to hotel standards.
Shampoo carpets in the public areas according to hotel standards.
Shampoo furniture as needed according to hotel standards.
Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
Practice safe work habits to ensure safety to guests, fellow associates and self.
Handle items for "Lost and Found" according to HCW Hospitality standards.
At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
Complete daily assignment check list and submit to supervisor at the end of the day.
Perform other tasks/jobs as assigned by the supervisor or manager.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Travel Arrangements and Hospitality
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