Network Technician I

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Job Description

Under direct supervision, assists higher level Network Engineers with the installation and support of network communications, including LAN/WAN systems. Follows standard practices and procedures in analyzing situations involving readily identifiable problems. Assists in the planning of large-scale systems projects through vendor comparison and cost studies.

Key Responsibilities:

• Perform routine network maintenance, including software upgrades and patching.
• Patch network jacks and ensure all connections are secure and functional.
• Troubleshoot and resolve network issues in a timely manner.
• Work closely with staff to address and resolve network-related concerns.
• Monitor network performance and make recommendations for improvements.
• Ensure all network equipment and configurations comply with company policies and industry standards.
• Document network configurations, changes, and procedures.
• Assist in the implementation of new network solutions and improvements.
• Lift 75lbs
  
  
  

Qualifications

Education and Experience

• High School Diploma or equivalent (GED) required.
• At least 4 years of experience in IT related field required.
• Valid CCNA Certification Required
  
  
  

Knowledge, Skills And Abilities

• Basic written and verbal communication skills. Ability to maintain effective working relationships with all levels of staff.
• Ability to use judgment in interpreting work directions for appropriateness to specific tasks or problems. Effective organization skills.
• Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions. Customer service skills.
• Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
• Proficiency with Cisco infrastructure and equipment.
• Strong understanding of network protocols and troubleshooting techniques.
• Excellent problem-solving skills and attention to detail.
• Ability to work 100% onsite in a healthcare/hospital environment.
• Strong communication skills to effectively work with staff and other IT professionals.
  
  
  

Preferred Qualifications:

• Experience in a healthcare/hospital environment.
• Knowledge of network security best practices.
  
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.