Network Technician
Black Box Network Services, a Renowned Global Leader In Communication System Integration, Seeks Experienced Network Technicians Who Excel In The Following Areas
Position Details:
- Racking and stacking network devices
- Cable patching
- Troubleshooting physical layer issues
- Managing equipment disposal
- Installing and troubleshooting Cisco and Avaya IP phones
Position Details:
- Long-term contract with potential extension or permanent hire
- Initially Monday to Friday, 2:00 pm - 10:00 pm (flexibility required for shift changes post-April 2025)
- Location: Customer Site in Onsite - Secaucus, NJ 07094
- Patching cables between network equipment and the customer's network
- Installing power cables from equipment to power supply in racks/cabinets/closets
- Installing, troubleshooting, and de-installing network equipment
- Performing device installations/swaps (e.g., phones, computers, cables, routers, switches)
- Handling Network General remote Sniffer installations, troubleshooting, and removal
- Completing all Move, Add, Change (MAC) requests within defined service levels
- Acting as a liaison between customer associates and management
- Providing hardware break-fix services for network infrastructure
- Conducting onsite testing (data, voice, website, security) and backup testing
- Assisting with carrier testing of circuits and facilities efforts
- Supporting inventory management activities, including receiving, tagging, tracking, ordering, and updating inventory records
- Acting as an interface between associates and centralized project/operations/MAC management as necessary
- Proficiency in technical tools such as Sniffers, BERT testers, cable testers, and fiber testers
- Experience working in communications closets
- Ability to perform rack and stack activities and lift heavy objects safely
- Familiarity with cable patching processes and 66 Block and 110 Block cross-connect procedures
- Basic knowledge of data communications networking and network terminology
- Ability to assist in troubleshooting and program Cisco phones
- Familiarity with IP and Avaya phones, including installation and troubleshooting
- Strong interpersonal communication skills and the ability to explain technical issues clearly to customers
- Experience in data communications (3-5 years), with basic knowledge of Cisco phones, switches, and routers
- High school diploma or equivalent required
- Experience working in a data center environment
- Pre-made Fiber install and testing experience
- Familiarity with fluke testers
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Seniority level
Associate -
Employment type
Contract -
Job function
Information Technology -
Industries
Information Technology & Services
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