Network Technician

Description:

Our client has an immediate need for a Network Technician, who is responsible for supporting for data network and server incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis and corrective action management

Requirements:

• 4+ years of experience
• Experience with Cisco
• Experience with managing wired and wireless networks
• Experience with LAN switching and routing in Cisco enterprise network
• Experience with WLAN fundamentals
• Experience with Server fundamentals
• Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
• Excellent time management skills including ability to multi-task and effectively prioritize work
• Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
• Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
• Strong analytical, and problem-solving skills
• Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation
• Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance
• On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
• Hands-on team member willing to work in heavy industry/plant environments
• Experience with Palo Alto/Firewall support is a plus
• Cisco CCNA certification is a plus
• Server hardware experience is a plus
• Project Management experience/certification is a plus
• Experience with Advance IP routing experience, including OSPF and BGP protocol solution design proficiency is a plus
• Experience with Data center network support including Arista platform is a plus
• Experience with Internet routing and security is a plus
• Experience with Network security controls and related disciplines is a plus
• Experience with Scripting or Programming in a Network environment (Ansible etc) is a plus
• Experience with Netbrain support is a plus

Responsibilities:

• Contributes to the team support for data network and server incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis and corrective action management – this includes on-call, off-hours support for on-site work
• Coordinates with teams in delivery of services to HDQ customers
• Participates as a fully integrated member of the Data Networking team, responsible to the delivery of successful solutions and trouble resolution
• Monitors data networks for performance, security and stability – takes action to identify trends and proactively address issues

Why Work for ConsultUSA:

• ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
• ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
• We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
• ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA

How to Apply:

To submit your application, please click the “Apply Now” button located at the top and bottom of the page.

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

For a complete listing of all ConsultUSA jobs please visit www.consultusa.com