Network Infrastructure Technician

This is a remote position.

Network Infrastructure Technician - US Only

Experience: 1+ years

Employment Type: Full-time, Remote

Base Salary: $62K-$72K

Phoenix Recruitment offers a variety of recruiting services to assist both employers and employees. They are specialized in marketing open positions, recruiting, and helping employers to find qualified candidates across various industries. Phoenix Recruitment has expertise in streamlining the hiring process. They can help ensure that the process is efficient, well organized, and compliant with relevant regulations.

About the position:

This position involves working with the State's complex voice, video, cellular, and data network as well as telephony providers to provide services to the state agencies statewide. This includes configurations of services on the Cisco Call Manager, Unity, Telephony provider Switches, Voice Mail, and various website portals that support Unified Communications, Toll-Free, Cellular, Bis com, and landline services. The individual will be responsible for assisting with the Herschel ticketing system, group email, and hunt group calls.

What you’ll do:

• Move, Adds, Change, and Deletes (MACD) of Unified Communications (UC).
• Ordering devices for State Agencies for cellular.
• Programming for UC.
• Maintaining Billing of services.
• Assisting with UC Conversions.
• Ordering of Circuits to include MPLS. Ethernet, Broadband, and DSL.
• Toll-Free provisioning.
  
  

All you need for success:

• This position will work within various vendor websites and the Cisco suite of products.
• The position requires both verbal and writing skills as well as being detail-oriented.
• Individuals must be reliable and adaptive to change.
• Much of this will be on-the-job training due to the uniqueness of the state's system.
• The job will include addressing questions/tickets as a help desk function.
  
  

Why Phoenix Recruitment LLC?

Phoenix Recruitment often has an extensive network of employers and candidates. This network allows them to tap into a pool of qualified candidates and connect them with suitable job opportunities. They can also leverage their connections to help employers find the right talent efficiently. Outsourcing the recruitment process to a specialized agency can save you time and resources, avoid delays, reduce administrative burdens, and increase the chances of finding the right fit for your organization.