Demonstrated experience supporting data networking Wired LAN technologies in an enterprise environment (Cisco)
Demonstrated success participating and/or leading complex enterprise-level projects with focus on disciplines related to Data Networking, Network Security, Enterprise Cyber Security and / or Cyber Security compliance
Personal Skills Required
Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
Excellent time management skills including ability to multi-task and effectively prioritize work
Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
Strong analytical, and problem-solving skills
Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation
Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance
On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
Hands-on team member willing to work in heav
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Information Technology & Services
Referrals increase your chances of interviewing at SmartIPlace by 2x