The position is responsible for availability, reliability, performance, monitoring, and security of the EIS networking environment, including but not limited to cloud-based and on-premise systems. Responsible for installing networks, troubleshooting issues, maintaining security, and training end-users on related systems. The Network Engineer is expected to focus on technology modernization, process standardization and documentation. The ideal candidate must be able to work well in a team environment as well independently. Provides support to Service Desk Analysts.
Key Responsibilities
Review and analyze the effectiveness and efficiency of existing network systems and develop strategies for improving or further leveraging these systems.
Install, configure, troubleshoot and maintain networking devices such as routers, firewalls, switches and SDWAN appliances, wireless controllers and access points.
Manage and maintain Voice over IP systems and technologies including call trees, hunt groups, moves/adds/changes, voicemail systems, DIDs, etc.
Interface with and manage the relationships with telecommunication vendors.
Responsible for the complete life cycle of both data and voice circuits from ordering through provisioning, installation, cut-over and disconnect.
Update and maintain system documentation
Provide support to internal end users, application development staff as well as Level 2 support to the Service Desk.
Qualifications & Skills
At least 3-5 years' experience as a network engineer.
Strong interpersonal skills; able to adapt instructions and guidance to the skill level of the end user
Strong familiarity with TCP/IP, DNS, DHCP, SNMP and other networking protocols in general, subnetting, routing, network connectivity, VoIP
Strong familiarity with telcom vendors, technologies, circuit delivery methods, on-premise telecom equipment, etc.
Strong familiarity with SDWAN and firewall concepts, management and troubleshooting, specifically Fortinet Fortigate appliances.
Familiarity with Aruba Wireless AP’s, ClearPass authentication, RingCentral Hosted VoIP a plus
Ability to identify, deploy, and manage complex networking systems and projects.
Available to travel up to 25%
Hybrid work schedule: Tuesday, Wednesday & Thursday in the Atlanta office; Monday & Friday work from home.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Wholesale
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