Network Administrator

130 year old Nonprofit next to DTLA

JOB DESCRIPTION:

• Plan, implement, analyze, maintain, and support the LAN/WAN/VPN and related operating systems; install, upgrade, and maintain network operating systems.
• Install, maintain, and oversee the operation of Windows servers, routers, switches, and related peripheral equipment.
• Provide connection for LAN/WAN/VPN and related applications; maintain operating systems, client-server software, and utilities.
• Configure and install productivity tools, Windows servers, and various systems; write documentation for each server; test and configure new server software.
• Provide specialized technical assistance in the planning and developing of new projects and systems; conduct research on new technologies and implementation strategies; recommend and implement improvements; research and plan for new network protocols and network operating system implementations.
• Provide technical support to computer operations and programming staff; serve as a resource to other staff. And provide appropriate user support as assigned.
• Maintain schedules for system backups, server maintenance, system logs, and disaster recovery.
• Evaluate new software application packages to determine if they meet Agency needs.
• May provide systems maintenance for any software package, including diagnosing and resolving problems.
• Train and provide direction for end-users involving various software packages.
• Install, set up, and maintain Unified Communication equipment, such as desk phones, softphones (WebEx), VOIP gateways, and VOIP-enabled devices.
• Install, set up, and maintain computer hardware and software.
• Responsible for day-to-day handling of issues, user questions, and problems.
• Responsible for accurate and timely equipment inventory.
• Perform hardware upgrades and other hardware-related activities.
• Assist in the relocation of current equipment.
• Assist in the distribution of new equipment.

POSITION QUALIFICATIONS:

• Bachelor’s degree in computer science/information technology or equivalent work experience in network administration and support required
• Minimum of 7 to 10 years of experience in the field of network and system administration
• IT certifications will be an advantage:
• CompTIA Security +
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Administrator-Specializations: Messaging (MCSA)
• Microsoft Certified Professional (MCP)
• Nimble Storage Installer and Operator Professional (NIOP)
• Experience with Storage Area Network (SAN):
• Hewlett Packard Enterprise (HPE) Nimble Storage
• HPE Storage Management Utility (SMU)
• HPE Array Configuration Utility (ACU),
• HPE Array Diagnostic Utility (ADU).
• Experience with virtualization and cloud computing:
• VMware ESXi server
• VMware vCenter server
• Experience with Voice over Internet Protocol (VOIP):
• AT&T Hosted Voice Service (HVS)
• Mitel Hosted VOIP
• Vonage Cloud Business
• Spectrum Enterprise Unified Communication
• Experience with Next-Generation Firewall (NGFW):
• Sonicwall NSA series firewall
• Fortinet Fortigate firewall
• Barracuda Web Application firewall
• Experience with the following Cybersecurity systems:
• Tenable io vulnerability scanner
• Sophos security suites
• Experience with the following Windows Server versions: 2021, 2019, 2016, 2012 Active Directory Infrastructures, DNS, and DHCP.
• Experience with the following Exchange Server versions: 2019, 2016, and 2013
• Knowledge of Exchange Online Office 365.
• Knowledge of Cisco routing and switching protocols.
• Knowledge of cloud-based wireless network management systems.
• Exemplary skills in the latest version of Microsoft Office and Microsoft Windows
• Proven experience with network cabling
• Excellent diagnostic and problem-solving skills
• Self-motivator with a strong work ethic and ability to work in a fast-paced environment with a flexible and positive attitude
• Ability to work collaboratively in a team-oriented workplace
• Ability to provide attention to detail and produce error-free work
• Excellent organizational skills and strong ability to prioritize multiple projects
• Excellent written and verbal communication skills, including the ability to communicate effectively with all levels of the agency staff
• Ability to travel via air and surface transportation, including travel between multiple offices
• Ability to lift to 40 lbs. and able to access tight spaces (e.g., under workstations and server rooms)
• Automobile, valid driver’s license, good driving record, and automobile insurance