Job Summary: The National Sales Trainer is responsible for creating and delivering sales-centric learning content and experiences that produce desired sales behaviors and outcomes. They will work directly with sales and marketing managers to identify the training needs of the organization and ensure they are being addressed. This role requires excellent organizational skills, attention to detail, and ability to manage training logistics, documentation, and data with accuracy and efficiency.
Essential Job Duties/Responsibilities
Coordinate and administer training programs and initiatives for LaserAway's nationwide locations, including scheduling, logistics, and documentation.
Collaborate with subject matter experts (SMEs) and trainers to develop training materials, presentations, and resources, ensuring accuracy and relevance.
Assist in the development and implementation of training policies, procedures, and standards to ensure consistency and effectiveness of training programs.
Maintain training documentation, including training records, attendance sheets, evaluations, and feedback, and ensure compliance with company policies and procedures.
Applies project management skills, business acumen, and relationship management skills to managing instructional design projects. Responsible for managing multiple projects and training programs concurrently.
Responsible for design and production of effective and time-frugal training material and content such as online/e-learning modules, microlearning courses, instructor-led training (to be used by varying levels of experience in facilitation), job aids, online tutorials, multimedia content, technical and procedural documents such as training aids, quick reference guides, participant guides and/or facilitator manuals, etc.
Leverage standard style guides, imagery, and templates to ensure a consistent learner experience, consistent with LaserAway brand standards.
Develop assessments that measure defined learner outcomes based on Kirkpatrick's Levels of Evaluation
Revise existing training materials and programs based on audit results, questionnaires, surveys, changing procedures and feedback from learners, SMEs, program sponsors and trainers. Complete content revisions timely adhering to designated timeframes
Assist with the testing and review of learning content prior to launching via the ABSORB LMS
Upload accurate documents and/or source files to the internal content library (PULSE) as per established guidelines
Measures, tracks, and communicates progress updates, training effectiveness measures, training ROI, metrics (KPIs) and insights.
Participates in training communities of practice. Gathers and shares external/internal training benchmark information, lessons learned and best practices
Work with manager/coach to set goals for growth and development
Support special projects and initiatives as assigned
Knowledge and application of industry trends/ best practices using technology for learning, including but not limited to multimedia development, web conferencing, learning management systems, social networking, and online collaborative tools.
Excellent interpersonal skills, ability to work with diverse personality types and communicate professionally with all levels of management.
Provide administrative support to trainers and trainees, including scheduling, travel arrangements, materials preparation, and post-training follow-up.
Collaborate with cross-functional teams to ensure alignment of training initiatives with business objectives and priorities.
Minimum Qualifications
Bachelor’s degree preferred.
Minimum 5 years of strong sales results or direct sales trainer experience. Previous experience as a Field Sales Trainer is highly desirable.
Strong oral and written communication skills
Strong Google Workspace/Microsoft Office skills
Experience in facilitating adult professional development or team engagements is a plus.
Strong stakeholder management & relationship building experience.
Physical Requirements/Working Conditions
Mobility: Comfortable standing or sitting for extended periods of time.
Lifting: Ability to lift boxes of marketing materials or products, typically up to 25 pounds.
Work Attire: Will adhere to the dress code, which may include professional or business casual attire.
Communications/Teamwork: Ability to work long or irregular hours as needed, ability to successfully interact virtually.
Stamina: Capacity to maintain energy and enthusiasm throughout the day, in a self-driven manner.
Travel: Up to 25% to attend training sessions, meetings, or clinics per business need.
Physical Wellness: Maintaining personal health consistent with a role that requires near constant computer/computer display interaction.
Why LaserAway? LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest-growing company in the industry, with nearly 150 locations across the United States. We are a team of professionals driven by patient satisfaction. On the backend, we are a true omnichannel business with over a million patients with whom we interact daily in the physical and digital world.
Compensation: LaserAway offers a generous pay structure with benefits including (but not limited to):
Healthcare benefits
401(k) after 90 days
Vacation
Generous employee discounts and free services
Disclaimer: This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
The Employer retains the right to change or assign other duties to this position.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Medical Practices
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