National Client Relations Director
National Client Relations Director
Altea Healthcare
United States
Over 200 applicants
See who Altea Healthcare has hired for this role
***Hybrid Role*** (75% Travel Required)
Key Responsibilities:
· Oversee client relations at the national level, ensuring strategic alignment with organizational goals.
· Prepare data and presentations for organizational-level clinical and operational reviews.
· Coordinate and host monthly/quarterly meetings with parent organizations and key partners to review performance and strategize growth opportunities.
· Supervise CRS team, working closely with Business Development and Directors of Operations to meet market needs effectively.
· Manage CRS marketing efforts and materials, developing strategies for client relations to maintain contracts, client satisfaction, and retention.
· Track and monitor retention of contracts
· Work with national, regional and state operational team members to ensure plans are being executed on and results are being tracked.
· Maintain points of contact for organizations to manage customer concerns and needs effectively.
· Establish budgets and product needs in collaboration with stakeholders.
· Work with Marketing and Branding teams to ensure alignment with company initiatives and maintain brand focus.
· Ensure utilization and education of Aarista tools and resources in the field.
· Develop and roll out new initiatives to support client retention and growth across markets.
Requirements:
· Bachelor’s degree in Business Administration, Marketing, Healthcare Administration, or a related field (Master’s degree preferred).
· Proven experience in client relations management at a national level, preferably in the post-acute healthcare industry.
· Ability to travel as needed.
· Strong understanding of post-acute healthcare space and market dynamics.
· Excellent communication, presentation, and negotiation skills.
· Experience in preparing and analyzing data for strategic decision-making.
· Leadership skills with the ability to motivate and manage a team effectively.
· Strategic thinker with the ability to develop and execute client retention strategies
Travel Required: 75%
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Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Business Development -
Industries
Hospitals and Health Care
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
401(k)
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