National Accounts Sales Administrative Assistant

Best Life Brands is a family of companies focused on the well-being of clients at any stage of life. Our five premier franchised brands provide in-home caregiving, senior solutions advising, home liquidation services & medical home care services.

The National Accounts Sales Administrative Assistant will provide excellent administrative support to our National Accounts sales/contracting team. This role requires strong organization skills, detail oriented with familiarity in Google office, a high proficiency in Excel, PowerPoint, various CRM’s & managing video webinars. This individual will report directly to the National Accounts Director. Must have at least one year in a sales administrative role.

**This is a 1099 independent contracting position - 40 hrs/week - $28.85/hr**

Accountabilities:

• Managing expiration reports: Pull data from Salesforce, credential expiration reminders to franchisees
• Franchisee Location Spreadsheets - Heat Maps: pulling data from Salesforce for new and existing locations to ensure national partners have the most up to date data
• National Partner Overviews
• Website & Newsletter Updates
• Webinar set-up
• National Partner Portals’ monitoring & referral requests/response monitoring
• Maintaining and updating sales and customer records in various CRM systems
• Uploading documents: Receiving and uploading all NA credentialing documents, including License, COI, W9

Primary Responsibilities:

• Liaise with other departments & cross-functional teams
• Assists National Accounts team daily with administrative duties
• ComForCare Location Spreadsheet - Process & At A Glance Updates
• New and Closed Offices- Update Location Spreadsheet - Process Email Merge & At A Glance

Secondary Responsibilities:

• Utilization Management Reports from Partners - See NA UM Tracker
• Expiration Notices: W-9’s, Certifications, Insurance - See Training Docs for Process
• National Accounts Contracts - Place in Concord
• Update Enrollment Trackers for franchisees
• New NA's Launch & Updates Webinars - Zoom
• Assist with Yearly Rate Survey - August/First week in September - Due EOB October

Knowledge and Skill Requirements:

• Bachelor's degree preferred
• Prior sales support experience is preferred.
• Prior franchise experience is strongly preferred
• Excellent written and verbal communication skills
• High attention to detail and quality of work
• Ability to thrive in a fast-paced, results-oriented environment
• Maintains an optimistic, positive and respectful demeanor at all times
• A self-starter who is able to work effectively independently as well as within a team.