The National Account Manager (NAM) is responsible for the achievement of profitable sales volumes of the company's full line of Client Consumer Brands to the key customer account of Amazon.com via proper development and execution of trade and marketing programs.
This role reports into the eCommerce Director and works closely with the Amazon National Business Manager to help support the overall Amazon National Brand Laundry, Home Care, and Beauty business with additional focus on the Private Brands business, Amazon Fresh, and potentially Amazon Business, Amazon Direct Fulfilment, and/or 3P Marketplace.
Responsibilities:
Establish and develop business relationships with key customer personnel as well as multi-departmental contacts within Amazon as the Client Lead for the Amazon Fresh Now format (both physical and online retail) and Private Brands' teams
Provides Business support to NBM's including, Amazon Catalog Maintenance, Item Set-up support, Promotional support including VPC management, forecasting support and planning within Client's demand planning tool (SPARC), and Media Budget management.
Manage internal and external customer communications.
Deliver monthly forecasting of revenue, net sales, and retail sales & collaborate with Supply Chain on inputs and metrics to ensure optimization of sales.
Monitor & benchmark achievement of quantitative and qualitative KPIs
Closely cooperate with work with the broader eCommerce Team, including NBM's, Sales Analyst, Content team, 3P Agencies, Supply Chain, Demand Planning, Deductions Team, Sales Strategy, key internal stakeholders, and others to help drive sustainable growth of Client's HCB business at amazon.com
Contribute to the team effort by accomplishing related results and participating on ad-hoc projects as needed
Requirements:
Strong analytical, negotiation, forecasting, presentation, and communication skills
General Management mindset with business management knowledge, financial acumen, and relationship-building skills
Strong Microsoft Word, PowerPoint, and Excel skills
Education:
BA degree plus 2+ years of CPG direct account management experience including eCommerce Accounts
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Staffing and Recruiting
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