Direct message the job poster from Recruit Right Strategies
Brandy Mayo
Owner & Senior Recruiter at Recruit Right Strategies
Please read - This role is IN OFFICE located in the Brandon, FL area. You will have to work in the office every day. Even if you have successfully worked from home, this client will not allow that.
As a Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities
Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
Manage multiple loan files
Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE's, VOD's credit report, etc.)
Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
Follow up on submitted loans and/or pended loans
Coordinate closing paperwork and tasks, as required
Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options
Qualifications
Excellent customer service skills
Strong organization skills, attention to detail, and ability to multi-task
Strong oral and written communication skills
At least 2 years of experience processing loans, preferred
Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred