Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Mortgage Closing Manager to join our growing team. This position will require you to report to our office located in Jacksonville, FL on a fulltime basis.
Essential Functions
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Must know, understand, and be able to train all teams in closing Typing Team, Doc Signed Team, and Funding Team & be able to explain requirements.
Manage teams to deliver and Close all manners of Mortgage loans in a compliant manner, including One time close Construction loans
Handle reporting and updates to reporting for upper management when VP not available.
Resolve issues with each file and effectively problem solve.
Check for unusual disbursement requirements, review, and work with accounting on any discrepancies.
Ensure any changes or corrections that are not resolved by Underwriting are taken to reporting VP.
Provide motivation, leadership and guidance for Closers/Funders
Meet regularly with all teams, discuss changes, updates
Maintain relationships with dealers, lenders and other Triad departments.
Ensure files are followed up on and kept current, i.e. expiration dates, etc. and hold Team Leads accountable
Balance Funding/Accounting figures at the end of the month with accounting team.
Yearly reviews of department employees. Initiate compensation increases if applicable, due to performance.
Ensure all training material is updated regularly.
Ensure all files comply with ATR/QM/HPML/HOEPA rules and requirements.
Balance investor wires received and make sure they are received timely.
Communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the capacity plan.
Setting and managing production and work quality expectations for all team members
Hiring and onboarding (or training) of Closing/Funding staff
Required
Minimum Qualifications:
2 plus years working knowledge of Encompass
3-5 years of Real estate related closings experience: Purchase and sale, Construction Loans
3 plus years of Title Insurance and Escrow experience
Maintain relationships and provide superior customer service.
Must be able to Multi-task
Must have strong work ethic
Strong problem-solving skills
Accuracy and attention to detail
Strong verbal and written communication skills
Ability to work independently as well as in a team setting
3 to 5 years working knowledge of TRID requirements and necessary compliant timelines closing Real Estate Mortgage Loans, including Construction loans, and all other compliant lending requirements
Preferred
Knowledge of Manufactured Housing
Join Our Team!
We offer an array of comprehensive benefits starting from day one, including:
Health Benefits: Health, dental, and vision coverage
Financial Security: 401K match program
Professional Growth: Tuition reimbursement program
Salary Range: $63,000.00 To $93,000.00
Candidate will be subject to a federal background check.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Financial Services
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