HSO

Microsoft Dynamics CRM Functional Consultant

HSO New York, United States
HSO

Microsoft Dynamics CRM Functional Consultant

HSO New York, United States
4 days ago 87 applicants

See who HSO has hired for this role

As a Dynamics CRM Functional Consultant you can expect to...

  • Conduct meetings/workshops with subject matter experts and other stakeholders
  • Produce base level gap analysis; Validate business requirements as they relate to the client
  • Actively participate in discussions with client and project teams during Project Design meetings; Document business process flows and requirements
  • Configure various modules of D365 CRM in addition to testing functionalities, creating workflows and managing security roles and privileges to meet cross functional requirements
  • Work with clients to help develop new business processes that leverage D365 CRM best practices
  • Advise client key users who are responsible for managing and delivering D365 CRM related services to their teams  
  • Use proven methodologies to deliver successful projects   


You're great at...

  • Multitasking, being flexible & paying close attention to detail
  • Working in a highly collaborative team environment
  • Holding yourself and your team accountable for delivering the highest quality work
  • Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation
  • Learning new concepts quickly and thoroughly
  • Promoting the mission and values of HSO


Requirements

  • Bachelor's degree required in Computer Science, Business Administration, MIS or related field
  • 2+ years of experience implementing recent versions of D365 CRM and consulting experience working in a client-facing role
  • Demonstrated understanding of the functional capabilities and limitations of D365CE
  • Hands-on experience with multi-phase, enterprise wide D365CE implementations
  • Proficiency in requirements analysis while utilizing techniques such as User Stories, Use Cases, Prototypes, Interviews, and Storyboards
  • Experience developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and System Requirement Specifications (SRS)
  • Strong analytical, presentation, documentation, and inter-personal skills
  • Ability to travel to client sites as necessary 
  • Understand client needs and requirements, and able to map them to the solution.
  • Demonstrated ability to perform configuration and base customizations in D365CE solution


Benefits

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you'll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Consulting

  • Industries

    Technology, Information and Internet

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