Medical Secretary-Community Cancer Center

Overview

The Medical Secretary is responsible for the effective performance of secretarial functions and clerical duties for all aspects of the Community Cancer Center and Nassif Radiation Center. The Medical Secretary is responsible for greeting and directing patients and families utilizing services of the Community Cancer Center and Nassif Radiation Center, making patient appointments with support staff and for clinical services and programs and events held in the Community Cancer Center and Nassif Radiation Center. The Medical Secretary works collaboratively with multidisciplinary providers and offices to assure seamless care for all patients and families utilizing the Community Cancer Center and Nassif Radiation Center.

A considerable portion of the work involves independent judgment based upon knowledge of the overall departmental functions, policies and procedures. The Medical Secretary carries out regular and special assignments to completion on the basis of general instructions and with minimum supervision and guidance. The Medical Secretary assures that each customer he/she comes into contact with receives prompt recognition and assistance and is treated with the utmost courtesy. This position often requires the development of individual work procedures and routines to manage specific situations and problems.

Why UnityPoint Health?

• Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
  
  

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.

https://dayinthelife.unitypoint.org/

Responsibilities

Clerical Duties

• The Medical Secretary is responsible for providing timely and effective coordination of services for the Community Cancer Center and Nassif Radiation Center. The Medical Secretary works co-operatively with the Manager Clinical services to identify additional duties or change of duties that would enhance the operation both Community Cancer Center and the Nassif Radiation Center.
• Ensures accurate registration and verification of patient information and updates patient information as appropriate, including precertification and approval requirements.
• Performs secretarial duties in an accurate, timely and professional manner.
• Maintains front reception area, preparing area for the day, keeping organized throughout the day and assuring beverage station is maintained.
• Receives and makes proper disposition of telephone calls, receives patients and families, and ascertains individuals’ needs.
• Schedules appointments and/or procedures for patients and families utilizing the Community Cancer Center and the Nassif Radiation Center.
• Performs patient appointment reminder phone calls for all services associated with Community Cancer Center and the Nassif Radiation Center.
• Ensures timely pick up, distribution and routing of all mail and communication.
• Responds to inquiries concerning the Community Cancer Center and the Nassif Radiation Center and its programs and staff.
• Prepares letters, memoranda, reports, agendas, minutes of meetings, and other related material.
• Schedules appointments, sends meeting requests and makes travel arrangements as necessary.
• Compiles materials for packets, reports and special projects as assigned.
• Serves as liaison between Community Cancer Center staff, Nassif Radiation Center staff, general public and providers of health care throughout the community.
• Processes accounts payable and expense reimbursement invoices.
• Maintains Community Cancer Center and the Nassif Radiation Center volunteer schedules and organizes duties for volunteers.
• Orders materials and supplies.
• Maintains inventory and orderly storage of materials within department.
• Reviews and updates department’s payroll in KRONOS.
• Maintains Community Benefit tracking for all departments associated with Community Cancer Center and the Nassif Radiation Center.
• Utilizes and is knowledgeable of the process for using the Community Cancer Center, and Nassif Radiation Center’s computer system.
• Demonstrates the ability to operate the various devices and programs: printer, personal computer, copy machine, scanner, e-signature pad and fax machine (including troubleshooting).
  
  

Qualifications

• High school graduate or equivalent is required.
• Aptitude and interest in secretarial techniques including but not limited to excellent communication and customer service skills, organization skills, proper business and office etiquette, and the ability to work with and get along with others in the midst of frequent interruptions.
• Must possess a basic knowledge of typing and computer skills and be proficient in Microsoft Word, Excel and Power Point.
• Ability to work independently and self-direct work activities.
• Detail oriented and able to meet established deadlines.
• Writes, reads, comprehends and speak fluent English.
• Multicultural sensitivity
• Customer/patient focused.
• Experience with computer systems is essential
• Flexibility in schedule to meet patient/clinic needs.
• Area of Interest: Administrative and Clerical;
• FTE/Hours per pay period: 1.0;
• Department: Helen G Nassif Comm Cancer;
• Shift: Monday-Friday;
• Job ID: 149480;