The Office Assistant / Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients’ needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office
Principal Job Duties And Responsibilities
Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures
Identifies her/himself and the practice
Takes complete and accurate messages
Properly triages telephone calls in accordance with policy
If appropriate, transfers calls in a courteous and professional manner
Delivers messages in a timely manner
Schedules, cancels, reschedules, etc., appointments as requested
Is responsible for check-in of patients
Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Athena to ensure accurate billing.
Obtains patient signatures on required forms, i.e., Consent for Treatment, as appropriate
Notifies clinical staff that patient has arrived for appointment
Qualifications
The expertise and experiences you’ll need to succeed:
Education And Experience Required
High School Diploma
Education And Experience Preferred
Two years’ experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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