Medical Receptionist / Medical Billing - Remote | WFH

We are a dynamic healthcare practice committed to providing exceptional primary care services to our patient community. Currently operating remotely via telehealth, we anticipate transitioning to in-person operations as determined by practice leadership post-COVID-19.

Job Summary

Join our team as a Reception/Billing Specialist, where you'll play a pivotal role in our practice's daily operations. This position offers a balanced blend of billing responsibilities and patient-facing reception duties.

Key Responsibilities

Act as the primary point of contact for all incoming calls, addressing inquiries related to scheduling, billing, and medication refills.

Promptly return voicemails pertaining to scheduling, billing, and medication refill requests.

Navigate patient charts proficiently to verify medication refill statuses, appointment details, and demographic information.

Collaborate effectively with clinical and administrative teams on billing-related matters.

Perform daily billing tasks for all patient visits, ensuring accuracy and timeliness.

Generate regular reports using the EMR system to support billing operations.

Facilitate the transfer of documentation to other healthcare providers involved in patient care (e.g., dermatologists, gastrointestinal specialists).

Utilize Excel and Google Docs for daily workflow quantification and reporting.

Assist with printing, copying, scanning, and mailing tasks as directed by clinical and administrative teams.

Qualifications

Prior experience in medical billing is required.

Strong interpersonal skills and comfort in patient interactions, both in person and over the phone.

Organized with excellent attention to detail.

Proficient in using EMR systems and basic office software (Excel, Google Docs).

Ability to adapt to changing work environments and embrace telehealth operations.

Location: Remote (transitioning to in-person based on practice needs)

Application Process

To apply, please submit your resume and a cover letter detailing your relevant experience and interest in joining our team. We look forward to hearing from you!

Employment Type: Full-Time