Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.
Responsibilities
Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
Protect patients' rights by maintaining confidentiality of personal and financial information
Coordinating patient flow and managing the patient lobby area
Answering phone calls, scheduling appointments, and responding to patient inquiries
Collaborating with healthcare providers to ensure seamless patient care
Maintaining a clean and organized front-desk environment
Requirements
High school diploma or equivalent required
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment
Strong organizational skills and attention to detail
Knowledge of medical terminology and procedures
Proficient in Microsoft Office applications and electronic medical record systems
2+ years of experience in a customer-centric role preferred
BLS certification preferred
Familiarity with or ability to understand insurance summary data preferred.
Benefits
Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks: