Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group dedicated to fostering diversity, equity, and inclusion in healthcare. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.
Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Greenfield Health Center. If you are looking for a dynamic environment, this is your opportunity!
Position: Medical Receptionist
Location: Greenfield MA
Hours: 40 hours, Monday-Friday generally between 9:00 am and 6:00 pm, with occasional rotating weekend shifts, a few times per year. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.
As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.
Job Responsibilities
Answer and direct phone calls
Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
Document all interactions in the Electronic Medical Record (EMR)
Required Qualifications
High school degree or GED
2 or more years of customer service experience
Ability to multitask and prioritize
Additional Preferred Qualifications
Experience as a medical receptionist or other front office experience preferred
Experience working in an electronic medical record (EMR)
Experience with multiline phones
If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.
Valley Medical Group Offers
Medical, Dental & Vision Plans
401(k) Plan with Company Match
Health Savings Account & Flexible Spending Account
Generous Paid Time Off
7 Paid Holidays
Company-Paid Long-Term Disability Insurance
Company-Paid Life Insurance
Voluntary Life, Accident and Critical Illness Insurance Options
Company Wellness Program
Employee Assistance Program
Commitment to Diversity, Equity, and Inclusion
Free On-Site Parking
Valley Medical Group values Diversity, Equity, and Inclusion as an Equal Employment Opportunity Employer
Valley Medical Group provides a workplace free from discrimination, harassment, and retaliation on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, veteran’s status or any other protected classification. While committing to promote diversity, equity and inclusion in the workplace, we actively strive to recruit, hire, promote, and retain a diverse workforce. VMG has an active DEI committee & and provides DEI training to our employees. We work hard to maintain a workplace where all employees feel valued, respected, and empowered to reach their full potential.
Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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