Join our team at Complete Care and make a meaningful impact on patient experiences as a Medical Receptionist. Are you a proactive, organized individual with a passion for patient care and efficiency? If so, we have an exciting opportunity for you to showcase your skills and grow in a supportive environment.
Why Choose Us: At Complete Care, we prioritize exceptional patient care and personalized service. As a Medical Receptionist, you'll be at the forefront of welcoming patients and ensuring the continuity of their care journey. Join our collaborative team where your contributions will be valued and celebrated.
What You Can Expect:
Utilize your organizational prowess to efficiently schedule and confirm patient appointments, optimizing clinic operations
Serve as the guardian of our paperwork, proactively preparing, creating, and handling patient documents
Expertly guide new patients through the intake process, collecting health information and ensuring a seamless experience
Act as a liaison between patients and staff, providing friendly and knowledgeable assistance via phone and in person
Collaborate closely with our team to ensure smooth patient flow and exceptional service delivery
Safeguard patient confidentiality with utmost discretion in handling sensitive information
Maintain a pristine and organized workspace, reflecting our commitment to excellence
Harness your computer skills to complete tasks using Microsoft Suite, Salesforce, ECW and other software
Skillfully handle patient concerns, addressing situations with empathy and understanding to find the best outcome for their care
Adapt easily to changes in procedures or policies, remaining flexible and focused on delivering quality service
Manage conflicts with patients professionally, using effective communication and problem-solving skills to resolve issues promptly and amicably
Qualities We Value:
Adaptability to the dynamic clinic environment, comfortable with both sitting and standing for extended periods
Dedication to professional conduct and meticulous attention to detail
Exceptional verbal and written communication skills, prioritizing quality interactions
Embrace a positive, supportive attitude in interactions with patients and colleagues
Strong critical thinking skills to navigate challenges confidently
Proficiency in office software and basic computer skills to excel in tasks
Openness to learning and receiving feedback, fostering a growth-oriented mindset
Demonstrated leadership qualities, taking ownership of the quality of work and being accountable for outcomes
Ability to inspire and motivate team members through your actions and dedication to excellence
Proven track record of problem-solving and decision-making, contributing to the efficiency and effectiveness of the front desk operations
Hours of Operation: Flexible shifts within our hours of operation
Monday- 6:30 AM-8:00 PM
Tuesday- 6:30 AM-8:00 PM
Wednesday- 6:30 AM-8:00 PM
Thursday- 6:30 AM-8:00 PM
Friday- 6:30 AM-7:00 PM
Saturday-6:30 AM-7:00 PM
If you're ready to contribute to a team dedicated to enhancing patient care and outcomes, apply now to join us at Complete Care!
Join our passionate team at Complete Care, where patient care is our top priority. As a premier fully integrated health system, we're dedicated to delivering exceptional care for the injured. By harnessing top-tier talent and cutting-edge technologies, we ensure that
every patient receives the personalized attention they deserve. Our commitment to cultural, clinical, and operational excellence sets us apart, allowing us to meet the unique needs of each individual with skill and professionalism. We believe in providing affordable healthcare services to everyone, right in their own communities, and we're poised for continued growth both locally in Florida and nationally.
At Complete Care, we embrace diversity and offer equal opportunities to all, regardless of background. Join us in making a meaningful difference in patient outcomes and fostering a culture of care and compassion.
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Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Internet Publishing
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