HEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH!
Medical Receptionist (aka Patient Support Specialist)
$500 Bonus paid to New Hires after successful completion of 90-day probationary period
Do you want a job where what you value aligns with what you do? Come join us!
We are currently seeking Patient Support Specialists (PSS) who are passionate about healthcare work in the North Side communities we serve. PSSs are often the first impression a patient has of Tap 360. Working in the front line of communications, you interact and build relationships with patients, insurance providers and medical professionals.
If you are an enthusiastic, dedicated customer service pro who loves helping people, then Tap360 is great place to begin, build or cement your healthcare career.
As An Integral Care Team Member, Tap360 PSSs
Greet patients and direct them through the registration process
Collect and process payments and copays
Verify insurance coverage and assist patients with insurance and billing questions
Answer phone calls
Provide excellent customer service
Perform general administrative tasks
We welcome those who are just starting out in or recently returning to the workforce.
Come join our tapestry where warm and generous colleagues are entwined with work that is fulfilling, challenging and fun and it’s all interlaced with a culture that is led by both head and heart.
Benefits Offered To Tap360 Full-Time Employees
Choice of 4 BCBS Medical Plans | Choice of 2 BCBS Dental plans | BCBS Vision Plan | BCBS Life, AD&D, Short- & Long-Term Disability Insurance | 401K | 11 Paid Holidays | Generous PTO including Sick Leave, Vacation and Flexible Days
Minimum Required Qualifications
A sincere interest in healthcare
Ability to use computers
Excellent customer service and nonverbal active listening skills
Compassion, empathy, respect for others and sensitivity to diverse cultures and perspectives
Organizational skills, flexibility, time management skills and a can-do attitude
Ability to professionally and effectively communicate and interact with patients, colleagues, providers, managers, and others
Desired Qualifications
Bilingual
Post-HS education or training
Familiarity with medical terminology
Previous customer service and/or medical office experience
Experience using EMR systems ( e.g., athenaPractice, Centricity, Epic, Praxis, Meditech, Cerner, etc.)
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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