Serenity is committed to creating the finest patient experience. Using innovative technology and a holistic approach to patient-centric care, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in 7 states.
Serenity is looking for a Payment Processing Specialist to review and reconcile EOB's to bank statements and ensure payments are accurate. This role will also be responsible to ensure accurate and timely posting of payments as well as denials from insurances. The position is key to the company's growth and helps ease the minds of our patients as they work to take back their lives.
What You Will Do
Accept payment and process statements from patients and insurance companies.
Complete payment entry in a timely and accurate manner to patient records
Balance batches and run transaction report
Identify any payments not paid at the contracted rates and communicate this to the appropriate person
Ensure integrity and compliance in all collections-related processes
Direct and ensure the timely completion of project work
Review denials from insurances and assign to appropriate workflows for follow up
What We Need From You
Sincere commitment and desire to help patients take back their lives from their health struggles
Knowledge of healthcare reimbursement and medical billing
At least 1 year of relevant work experience
Sense of urgency and desire to achieve top line results
Ability to develop strong internal and external relationships
Critical thinking, time management, detail orientation, excellent communication, and objectivity
Strong customer service mindset
Professionalism in dress and conduct
What We Offer You
Health insurance
Dental insurance
Flexible spending account
Life insurance
Paid time off
Vision insurance
Roth IRA and 401K
Who We Are
At Serenity, we believe that you should be living your best life, and mental health is a big part of that. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you are at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Mental Health Care
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