Medical Front Desk Receptionist

Medical Front Desk Receptionist Staten Island, NY New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department. In this role you will: Be responsible for the daily opening and closing procedures of the office. Welcome all patients and visitors by greeting them in a pleasant, professional manner. Assist in comforting patients and maintaining reception area. Answer telephones; respond to inquiries; resolve issues; schedule patient appointments. Collect co pays and balance total finances of the office on a daily basis. Assist patients with the completion of all necessary forms and documentation. Build and maintain patient records through the use of the practice EMR system. Build, monitor and maintain physician schedules according to suggested scheduling rubrics. Assist with the daily distribution of quality assurance surveys and prevention screenings. Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse. Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. Protect patient privacy by adhering to the HIPAA confidentiality guidelines. Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. Maintain daily operations of the office by following standard policies and procedures. Other tasks as assigned for special projects. We require: A High School diploma with at least 1 year of experience. Bachelor’s Degree preferred. Excellent oral and written communication skills. Ability to accept direction and work within a team concept. Possession of typing and computer skills an asset. Strong customer service skills. Previous experience an asset. Salary up to $22 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

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