New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department.
In this role you will:
Be responsible for the daily opening and closing procedures of the office
Welcome all patients and visitors by greeting them in a pleasant, professional manner
Assist in comforting patients and maintaining reception area
Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
Collect co pays and balance total finances of the office on a daily basis
Assist patients with the completion of all necessary forms and documentation
Build and maintain patient records through the use of the practice EMR system
Build, monitor and maintain physician schedules according to suggested scheduling rubrics
Assist with the daily distribution of quality assurance surveys and prevention screenings
Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
Protect patient privacy by adhering to the HIPAA confidentiality guidelines
Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
Maintain daily operations of the office by following standard policies and procedures
Other tasks as assigned for special projects
We require:
A High School diploma with at least 1 year of experience
Bachelor’s Degree preferred
Excellent oral and written communication skills
Ability to accept direction and work within a team concept
Possession of typing and computer skills an asset
Strong customer service skills
Previous experience an asset
Salary up to $22 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Internet Publishing
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