New York Cancer & Blood Specialists

Medical Front Desk Receptionist

Manhattan, NY (Upper East Side)

New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department.

In this role you will:

  • Be responsible for the daily opening and closing procedures of the office
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner
  • Assist in comforting patients and maintaining reception area
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
  • Collect co pays and balance total finances of the office on a daily basis
  • Assist patients with the completion of all necessary forms and documentation
  • Build and maintain patient records through the use of the practice EMR system
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • Assist with the daily distribution of quality assurance surveys and prevention screenings
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • Maintain daily operations of the office by following standard policies and procedures
  • Other tasks as assigned for special projects

We require:

  • A High School diploma with at least 1 year of experience
  • Bachelor’s Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Possession of typing and computer skills an asset
  • Strong customer service skills
  • Previous experience an asset

Salary up to $22 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

New York Cancer and Blood Specialists is an Equal Opportunity Employer

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  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Administrative
  • Industries

    Internet Publishing

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