Medical/Dental Biller - Remote | WFH

Job Summary

The Dental Biller plays a pivotal role in ensuring timely processing and payment of claims using the Athena EMR platform. This position supports operations across Community Health System (CCHS) and School Based Health Centers (SBHC). Responsibilities include reviewing claims, processing payments, conducting account follow-ups, and providing exceptional service to patients and staff from various centers. Additional duties may be assigned based on demonstrated performance.

Required Skills/Abilities

Ability to work independently with strong problem-solving skills.

Proficiency in data entry and Practice Management Systems.

Familiarity with medical terminology and scheduling.

Highly organized and self-motivated with strong teamwork skills.

Valid driver's license and reliable transportation required.

Education And Experience

High School diploma or equivalent.

Preferably an Associate degree in Business Administration, Accounting, or Health Care Administration.

Minimum of 1-3 years of billing experience in a dental or medical office, preferably in an FQHC setting.

Proficiency in Microsoft Word, Excel, Outlook, and Practice Management Systems.

Knowledge of CPT & ICD-10 coding preferred; familiarity with medical terminology beneficial.

Core Values

Commitment To Service, Respect, Quality, Teamwork, Patient Focus, Integrity, Accountability, Caring & Compassion, Professionalism, Listening & Responding, Safety, AIDET.

Job Related Competencies

Attention to Detail: Ensuring accuracy in processing detailed information.

Problem Solving: Analyzing issues and making effective decisions.

Effective Communication: Tailoring communication to diverse audiences.

Values And Ethics: Demonstrating integrity and fairness in all interactions.

Time Management: Efficiently managing tasks and resources.

Duties/Responsibilities

Prepare, review, and submit claims using billing software.

Follow up on unpaid claims within billing cycle deadlines.

Verify accuracy of insurance payments and handle discrepancies.

Obtain necessary pre-authorizations.

Process secondary or tertiary insurance claims.

Research and appeal denied claims.

Verify patient insurance eligibility and benefits.

Ensure accuracy of patient bills and resolve inquiries.

Set up patient payment plans and manage collection accounts.

Maintain cash spreadsheets and generate collection reports.

Meet assigned deadlines and maintain regular attendance.

Job Type: Full-time

Pay: Negotiable

Benefits: Competitive package including 401(k) matching, health, dental, vision insurance, flexible spending account, life insurance, paid time off, and employee assistance program.

Physical setting: Office, with hybrid and remote work options available.

Schedule: Monday to Friday, 8-hour shifts.

Community Health is an Equal Opportunity Employer committed to diversity and inclusion in employment practices.

Employment Type: Full-Time