MDM System Engineer

Meta is on the hunt for an MDM Engineer who is ready to revolutionize the way we think about mobile device management. If you're passionate about technology, solving complex business challenges, and reimagining the future of computing, we want you to join our team!As an MDM Engineer at Meta, you'll have the opportunity to work with cutting-edge technologies like Quest and build tooling and automation that will help us scale and deliver top-notch MDM services to our end users. You'll be part of the Enterprise Engineering CPE team that's dedicated to managing, implementing, and supporting MDM solutions that enable the company to grow rapidly and connect the world.If you're up for the challenge and want to be a part of something truly innovative, apply now!

MDM System Engineer Responsibilities:

• The MDM Engineer will act at the Tier-3 level and is responsible for system architecture, tracking, and troubleshooting mobile devices and adding automation to administer the MDM environment for Meta.
• Work with iPhone/Android mobile device management features to secure and manage these devices across an enterprise users
• Collaborate with the Quest engineering team to integrate MDM solutions with Quest hardware and software
• Work with the Apple Device Enrollment Program (DEP) / Google Zero Touch to deliver mobile device provisioning, deployment, and support
• Develop tools to automate Quest device provisioning, configuration, and management
• Configure and deploy user certificates to mobile devices for encryption and authentications
• Responsible for tracking of device inventory in the MDM cloud environment and performing audits of the MDM system.
• Monitor and control mobile devices and provide metrics that illuminate efficiencies or opportunities for growth
• Acts as liaison to external and internal partners by assisting in meeting business goals
• Comfort leading large, cross-functional projects affecting multiple organizations.
• Provide guidance and ensure that all mobile devices and activations are in compliance with Meta policies and procedures.
• Participate in on-call rotation to provide 24/7 support for MDM infrastructure
  
  

Minimum Qualifications:

• Experience designing, deploying, and monitoring MDM services across tens of thousands of devices.
• 4+ years of experience with Enterprise Mobility Platform (MDM) such as Airwatch, MobileIron, Intune, DEP, Android/Apple Enterprise Device Management.
• 4+ Experience with Python and Shell and any other languages used in system tooling (eg. Ruby, Perl)
• 4+ years experience working with monitoring and configuration management tools such as Puppet or Chef, Solarwinds.
• Experience using source control, such as git or mercurial.
• Proven documentation and presentation skills for both technical and non-technical audiences.
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
  
  

Preferred Qualifications:

• Deep knowledge of MDM architecture, design, and implementation.
• Solid understanding of APIs to streamline administration, management, and monitoring of MDM environment
• Experience working with enterprise/open-source MDM Platform
• Solid understanding in managing, maintaining, troubleshooting and optimizing the mobile cloud environment, its related mobile devices, and suggests adjustments and new system designs for future needs.
• Experience with open source management tools such as Chef, Munki, and MicroMDM.
• Experience with scripting and automation in Bash, Python, Ruby, or Golang.
• Experience working with or in support of diverse communities.
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$107,000/year to $161,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.