Marketing Technology Manager

About Us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, LOFT, Lane Bryant, and Talbots. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About The Role

As the Marketing Technology manager at KnitWell, you will oversee the strategy and support of the Loyalty and Marketing technology platform strategy and support ensuring alignment with technology architecture standards, business requirements, and multi-brand roadmaps. You will play a pivotal role in the annual capital planning process aligning business and technology roadmaps. The successful candidate will have a customer-first mindset, be a critical thinker with expertise of retail marketing technologies, strong written and oral skills, and robust retail business acumen.

The impact you can have

• Marketing Technology Strategy and Management
• Develop and oversee the marketing technology and loyalty platform strategy.
• Ensure adherence to technology architecture standards and business requirements.
• Manage multi-brand technology roadmaps and align them with business goals.
• Budget accountability
• Team Leadership and Collaboration
• Lead and mentor a team of marketing technologists.
• Collaborate with cross-functional teams, including IT and brand marketing partners.
• Vendor Management
• Evaluate and manage relationships with technology vendors.
• Oversee contract negotiations and ensure service level agreements are met.
• Project Management
• Lead and manage marketing technology projects from inception to completion.
• Ensure projects are delivered on time, within scope, and budget.
• Innovation and Best Practices
• Stay current with industry trends and emerging technologies.
• Implement best practices and innovative solutions to improve marketing technology capabilities.
  

You’ll bring to the role

• Bachelor’s degree in information technology, Business, Marketing, or an equivalent combination of education and experience
• Proven experience marketing technology management, with a focus on retail or e-commerce environments.
• Strong analytical and data interpretation skills
• Strong vendor management background
• Experience with CRM applications and relevant tools
• Ability to multi-task in a dynamic and fast-paced environment; comfortable with ambiguity and can quickly become knowledgeable in a range of solutions.
• Experience managing and integrating technology solutions for Software as a Service (SaaS) platforms in an enterprise setting.
• Demonstrated familiarity with multiple enterprise systems and platforms across the marketing technology stack (ex: email service, loyalty, SMS and Analytics providers)
• Demonstrates strong communication skills, both oral and written, especially in bridging communication between technical and non-technical colleagues
  
  

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
• Medical, dental, vision insurance & 401(K)*
• Employee Assistance Program (EAP)
• Time off – paid time off & holidays*
• The target salary range for this role is: $120,000 - $135,000*
• Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
  
  

This position works remotely. Occasional travel to a company office may be required.

Location:

Corporate ascena – Remote

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.