Marketing Specialist
Marketing Specialist
Brown & Brown Insurance
Indiana, United States
See who Brown & Brown Insurance has hired for this role
Brown & Brown has an exciting opportunity available for a Personal Lines Marketing Specialist for our Personal Lines Team.
Fully REMOTE: must be in EST or CST.
The Marketing Specialist will focus mostly on remarketing for Ohio, Michigan, Indiana and Kentucky.
WHAT YOU’LL DO:
- Document renewal, sales, and insurance operations compliance documents into the agency management systems
- Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, evidence of insurance, auto ID cards, billing, payments, or any other service-related matters
- Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
- Provide an exceptional customer experience
WHAT YOU’LL NEED:
- Property & Casualty Producer Insurance License in good standing
- 3+ years of customer service experience in the insurance industry
- Experience handling personal account renewals, service needs, and customer escalations
- Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc
- Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
- Experience handling policy endorsement requests, mortgage changes and Auto IDs. Experience handling payments or billing questions
WHAT WE OFFER:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off
- Generous benefits package: health, dental, vision, 401(k), and many additional benefits
- Employee Stock Purchase Plan
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Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Marketing and Business Development -
Industries
Insurance Agencies and Brokerages and Insurance
Referrals increase your chances of interviewing at Brown & Brown Insurance by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Dental insurance -
Vision insurance -
401(k) -
Student loan assistance -
Tuition assistance -
Disability insurance
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