Wheels Up (NYSE: UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales, and a strategic partnership with Delta Air Lines. We offer a challenging and rewarding career in an exciting and growing industry. This is a chance to join a team of some of the best aviation professionals in the industry, committed to unparalleled safety and service for our clients, in a range of sectors from military to ultra-high-net-worth individuals.
Role Overview
Wheels Up Private Jets is a wholly owned subsidiary of Wheels Up. Its services include Private Membership, Aircraft Management, Maintenance, FBO services, Charter Operations, and Aircraft sales. We offer a challenging and rewarding career in an exciting and dynamic industry. This is a chance to join a team which has an incredible depth of knowledge as well as the drive to deliver service excellence to our clients across a wide variety of sectors from the military to ultra -high-net-worth individuals.
The Marketing Operations Analyst will play a crucial role in supporting the marketing team by analyzing data, implementing marketing technology solutions, optimizing marketing processes, and managing the company's website.
Responsibilities
Collaborates with cross-functional teams to drive data-driven decision-making, enhance marketing efficiency, and maximize return on investment (ROI) for marketing initiatives.
Collects, analyzes, and interprets marketing data from various sources, including CRM systems, marketing automation platforms, and digital and website analytics tools.
Generates regular reports and dashboards to track key performance indicators (KPIs), campaign effectiveness, and marketing ROI.
Provides actionable insights and recommendations based on data analysis to optimize marketing strategies and tactics.
Manages marketing technology stack, including CRM, marketing automation, analytics tools, and website content management systems.
Manages the company's website by supporting content updates and collaborating with web developers, designers, and content creators.
Monitor website performance, including traffic, engagement metrics, and conversion rates, and implement strategies to improve performance and achieve business objectives.
Develops and documents marketing workflows, standard operating procedures, and best practices.
Assists in the planning, execution, and optimization of marketing campaigns across multiple channels, including email, webinars, events, digital advertising, and social media.
Monitors campaign performance in real-time, troubleshoot issues, and implement optimizations to maximize results.
Serves as a subject matter expert on marketing operations and technology-related matters, providing guidance and support to stakeholders.
Performs other duties as assigned.
Qualifications
Bachelor's degree in Marketing, Business Administration, Information Technology, or related field preferred.
Minimum two years marketing operations or data analysis experience required.
Wheels Up Story
At Wheels Up, you will help make the extraordinary possible. Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrate. At Wheels Up, our people are our success. Exploring a career at Wheels Up gives you a chance earn amazing compensation and benefits, helping you and your family have the type of balance you deserve in both your career, and life away from work:
Competitive salary
401(k) with generous company contributions up to 6%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Total Personal Well-being programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Career development programs to achieve your long-term career goals
Salary Range
The wage range for this position is $140,000 - $210,000. Salary is determined on a variety of factors that are considered in making compensation decisions, such as differences in skill sets; experience and training; licensure and certifications; and other business and organizational needs. This wage range has not been adjusted for any applicable geographic differential associated with where the position may be filled. At Wheels Up, it is not typical for an individual to be hired at or near the top of the range for their role. Your placement within the wage range is primarily based on your qualifications and experience.
You may also be eligible to participate in a discretionary annual incentive program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
What You Will Bring
An unwavering commitment to SAFETY
The ability to build TRUST through transparency and communication
A commitment to achieving results the right way and a willingness to take ACCOUNTABILITY when we do not
The knowledge that there is power in bringing people with different points of view and life experiences together and a culture of BELONGING leads to unlimited and unrestricted collaboration
A belief that INNOVATION is only possible in an environment where we make things simpler, strive for continuous improvement and understand that great thinking can come from anywhere in our organization
A willingness to be curious, constantly asking questions to help promote creative thinking, problem solving and trouble shooting
A desire to collaborate and be part of a diverse team and when necessary, lean into and manage conflict effectively
A high level of integrity in everything you do
A strong commitment to service and a meticulous attention to detail
A level of professionalism unmatched in the aviation industry
Commitment to Diversity
At Wheels Up our 5x5 Value of Belonging is based on the principle that every employee has a voice. We believe in inclusiveness, and celebrate each person’s individuality, because there is power in bringing people with different points of view and life experiences together. We are launching DEIB initiatives that support ALL employees and help to cultivate a culture where ALL employees can bring their authentic selves to work.
Accommodation For Applicants With Disabilities
Wheels Up is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hr@wheelsup.com or alternatively send a fax to 859-334-6552. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Airlines and Aviation
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