Market Manager

Buckeye State Bank is seeking a qualified, experienced Market Manager for our Powell, Ohio office. The Market Manager is a leadership role in the management and public relations efforts for the Central Ohio region. This position is responsible for overall success of the Powell retail outlet which includes meeting financial and service targets. You will be responsible for maintaining standards - including all Buckeye State Bank practices and procedures, maximizing margin potential, and identifying and implementing new products and service offers while maintaining the highest level of service.

Responsibilities

• Meet or exceed volume/production and profitability goals for the assigned market by business development and managing lending staff within the assigned market.
• Direct and oversee the production activities of the staff in the market.
• Leads implementation of the market's marketing programs to support market strategies and initiatives.
• Business development of loans and Bank product and services referrals to other lines of business.
• Serve on various Bank committees.
• Provide excellent customer service to existing and potential clients and internal stakeholders.
• Create an enjoyable customer experience that exceeds customary standards and service levels.
• Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions.
• Ability to manage a budget, analyze and interpret business financial statements.
• Seamless customer journey through training, developing, and leading by example.
• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required.
• Responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the market. 
• Maintain an overall 95% client satisfaction rating.

Qualifications

• 3+ years of banking experience in a supervisory role
• 2+ years of retail sales and customer service experience
• Knowledge of business development loans and other bank products
• Bachelor’s degree
• Valid driver's license with reliable transportation

Preferred Qualifications

• Current NMLS license
• Bachelor’s degree in business development, finance or related fields