EdgeGlobal LLC

Manufacturing Training Consultant

EdgeGlobal LLC Chicago, IL
EdgeGlobal LLC

Manufacturing Training Consultant

EdgeGlobal LLC Chicago, IL
3 months ago
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Role: Manufacturing Site Training and Support Consultant

Location: Base location is La Grange/Chicago, IL

Roles And Responsibilities

  • Design, develop and implement training for all levels within the site facility.
  • Collaborate with internal and external subject matter experts (IT) in training development and delivery.
  • Learn a new inhouse platform to conduct training sessions for site users on regular basis.
  • Prepare training manuals and extensive checklist to train users at existing or new sites.
  • Understand and document business user requirements, issues, and report back to IT team for further actions.
  • Engage and interact with site users to coordinate troubleshooting and resolving issues.
  • Guide users to follow standard procedures across sites and advise adjustments where required.
  • Assist IT team to implement the platform at new sites.
  • For end users, be a IT point of contact for the platform.
  • Provide technical support and guidance to maintain records (data entry) in the platform.
  • Make recommendations of perceived solutions to potential problem areas and methods for improvement
  • Maintain records of all internal and external partners to ensure smooth coordination of training times and spaces.
  • Provide ad hoc procedural supervision, particularly during new program and staff onboarding phases.
  • Assist with live monitoring of learning.
  • Assist with analyzing pretest, post-test and evaluation data.
  • Assist management with training matrices and training plans to include development and maintenance.
  • Experience in working with nearshore/offshore team to enter data/ user feedback into the platform and resolve issues.
  • Ready for extensive travel across all Progress rail sites - IN, KY, NC & GA

Qualifications

  • Bachelor’s degree in CIS, MIS or related Technology field preferred
  • Extensive knowledge of Manufacturing (execution system), Warehouse inventory management
  • Understanding of ERP systems – preferably Infor LN
  • Understanding of web applications
  • Comfortable with using various mobile devices.
  • Computer proficiency; Word, Excel, Power Point, Outlook.
  • Project management – manages multiple, complex projects.
  • Excellent organizational skills and attention to detail
  • Well-developed analytical and problem solving skills.
  • Excellent communication skills

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Human Resources

  • Industries

    IT Services and IT Consulting

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