Managing directors are core stakeholders that drive executive client engagement and project execution through excellent communication, driving stakeholder alignment, identifying and engaging follow-on work opportunities with Clients. Managing Directors do this by engaging with Client executives, stakeholders and Blackthorne’s internal execution teams. Managing Directors serve as the communications hub for internal team and external client executive communications and actively develop Client business relationships.
Blackthorne is a mission-focused organization, and we need strong professionals who share our passion about raising the bar in cybersecurity consulting. Managing Directors are trusted advisors for our teams and clients, ensuring that we deliver high quality services to protect and defend our Clients.
Duties and Responsibilities
New client engagement:
Leverage existing relationships to identify new potential Clients for Blackthorne.
Develop new relationships to identify new potential Clients for Blackthorne.
Communicate needs to marketing and other support for business development.
Develop new business relationships with Clients.
Drive client engagement:
Oversee Client and account level engagement, including, but not limited to:
Tracking Client needs
Tracking execution against Client needs
Proactively identifying and communication around execution gaps and needs
Tracking and communicating project and account escalations
Ensuring that delivery meets client needs
Developing follow-on work opportunities
Engage proactively with Clients:
Analyze, plan, and develop requirements and standards in reference to scheduled projects.
Hold regular internal technical team meetings to track progress on technical initiatives and impact on larger project capabilities and efficiency.
Engage with Client executive teams on a regular basis.
Review and communicate weekly Client updates (across multiple projects) that include timeline updates, escalations, and project budget updates.
Develop written project narratives that communicate Client background, stakeholders, needs and objectives with clear success criteria for execution.
Track deliverable timelines and project execution.
Develop existing client relationships:
• Develop and implement Client stakeholder and executive engagement plans.
• Track Client annual budget planning and procurement processes.
Positively engage with Clients on proposals, including, but not limited to:
o Authoring proposals for new Client work o Updating proposals with Client feedback o Developing statements of work with Clients
• Deliver signed statements for work
o Author statements of work
o Track Client procurement processes
o Proactively identify potential issues in the procurement processes
Drive effective communications:
• Update deal status and tracking in Blackthorne's CRM tools.
• Establish and implement effective communications with various client stakeholders (at different levels) and internal team members.
• Schedule, attend, and drive action items and follow-ups for Client and executive meetings, and project stakeholder meetings to track progress and address any questions, issues, and blockers for active projects.
Job Requirements
• Bachelor’s degree (or equivalent) in business administration, technical fields or demonstrate similar experience.
• Minimum of 6 years of relevant experience in a professional workplace setting (or equivalent).
• Minimum of 4 years of experience in cybersecurity consulting or professional services.
• Demonstrated understanding of Client engagement and business development processes, strategies, and methods. • Demonstrated track record of building and developing relationships with Fortune 500 clients and executives.
• Strong sense of personal accountability.
• Ability to take tasks and break down into work items for a team.
• Experience applying analytical thinking and problem-solving skills.
• Ability to predict challenges and seek to proactively head-off obstacles.
• Excellent time management, communication, and organizational skills.
• Outstanding written communication skills.
• Outstanding executive communications skills.
• Experience working in a high-level, collaborative environment and promoting a teamwork mentality.
Preferred Qualifications
• Master’s degree in a business or technical discipline.
• 4 years’ experience leading cybersecurity consulting engagements.
• At least 2 years of experience landing or expanding cybersecurity consulting engagements.
• Experience staring or being an early employee at a cybersecurity consulting business.
Work Environment
Blackthorne is a fully remote company, with team members across the United States. We value engagement with the team and continue to value in-person engagement through off-sites at least once a year. Applicants should expect their maximum amount of travel to be 6-10 times per year for no longer than a week.
Reporting Structure
This position reports directly to the CEO.
Company Overview
Blackthorne Consulting is a growing provider of technical services in the cloud cybersecurity market. Since we started in 2020, we have been dedicated to bringing technically smart, actionable solutions to our clients. Our commitment to technical excellence and innovation has positioned us as a trusted partner for businesses seeking to establish cybersecurity programs in their cloud environments.
Our mission is to work with our clients to measurably improve their understanding of and decrease their cybersecurity risk, we achieve this through technical, data-driven approaches. With a strong emphasis on integrity, teamwork, and innovation, we strive to deliver exceptional value and customer satisfaction.
Employment type
Full-time
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