Manager, UX

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

At SeatGeek, we are seeking a highly skilled UX Manager to redefine the live sports and entertainment setup, presale, onsale and postsale experiences. As a key leader in our team, you will champion behavioral design, systems design, and storytelling to develop innovative strategies for our enterprise ticketing platform. Your ability to collaborate seamlessly with cross-functional partners and craft cohesive visions across various business verticals will drive us towards becoming the best-in-class ticketing platform on the market.

What You’ll Do

• Partner with cross-functional teams to ensure alignment throughout the design process
• Deeply understand the needs, motivations, and behaviors of sports teams, venues, ticketing ops and promoters
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for data, systems thinking and progressive discovery
  
  

What you have

• 4+ years of management experience
• Excellent craftsmanship
• An eye for detail and a passion for solving technically complex problems simply
• The mindset of a challenge, changemaker, and innovator
• 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
• A servant leader mindset and a passion for helping people succeed
  
  

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building services
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music
  
  

The salary range for this role is $150,000-$250,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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