Manager, Senior Instructional Designer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager, Senior Instructional Designer

In this role, it combines elements of learning consulting, instructional design, and project management skills to provide a holistic learning experience design.

Responsibilities

• Act as a trusted advisor and consultant to perform needs analysis with stakeholders to clearly align learning requirements with audience definition in preparation for optimal learning solution design
• Work with stakeholders to design end-to-end learning experiences that meet business objectives
• Possess stakeholder and consulting/advisory skills to work effectively with customers, subject matter experts, and content owners
• Use instructional design techniques and tools to build end-to-end learning solutions
• Develop creative and innovative learning assets—classroom training, eLearning, game-based learning, blended learning, videos, standard operating procedures, job-aids, etc.
• Possess expertise in rapid authoring tools like Captivate, Storyline, Camtasia, and others. Should be able to develop Level 2 and Level 3 courses in these tools.
• Communicate with customers and team to share critical knowledge and manage project requirements
• Manage project timelines and share dashboards with internal and external stakeholders
• Mentor/coach/upskill team members for capacity building and creating talented resource pool to meet the business requirements

Keep up with Genpact policies, compliance, and industry changes Qualifications we seek in you!

Minimum Qualifications / Skills

• Certificate/degree in Instructional Design or related field is an advantage
• Experience in core instructional design

Preferred Qualifications/ Skills

• Certificate/degree in Instructional Design or related field is an advantage
• Experience of at least 6 years in core instructional design
• Strong attention to detail
• Knowledge and hands-on experience of:
• Storyline
• Captivate
• Camtasia
• Vyond
• MS Office
• Enablenow
• Outstanding facilitation and communication skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.