Manager, Sales Operations

Overview

Who we are.

Dendreon is making the battle against cancer personal. Our flagship product PROVENGE ® (sipuleucel-T), was the first FDA approved immunotherapy for the treatment of metastatic castrate resistant prostate cancer and is made from the patient's own immune cells.

If you are looking to positively impact the lives of patients, we want you to join our team. We have Immunotherapy Manufacturing Facilities located in Seal Beach, CA and Union City, GA. A sizeable Research & Development group based out of Seattle, WA, and a highly skilled Commercial team countrywide.

Core Values

• Put Patients First. Every day is a new opportunity to improve the lives of patients living with cancer
• Act with Integrity. Be honest, transparent, and committed to doing what’s right in every situation.
• Build Trust. Building trust takes time. Engage teammates, be candid and transparent. Over communicate and seek feedback.
• Raise the Bar. Harness continuous improvement, foster innovation and elevate our people.
• Drive Results. Be accountable and execute – we win together when everyone performs.
  
  

Your Role

The Manager, Sales Operations function resides within the Finance/Analytics organization and supports Commercial Operations in both sales and marketing initiatives . Responsibilities include: Reporting and Metrics, Sales Force Incentive Compensation, Sales Force Optimization, Sales Force Productivity, Process Automation, CRM , Sales Analytics, and Budget Management.

Responsibilities

Your Work:

• Act as a trusted advisor and partner to Department Leader and Commercial Sales Leadership
• Provide the quantitative basis for organization development strategy (e.g., territory planning, sales forecasting, sales strategy planning)
• Manage all operational reporting and sales metrics including key performance indicators
• Design, develop and administer Incentive Compensation Plan in support of the company's compensation philosophy of Paying For Performance
• Measure Sales Force Productivity and ensure effective implementation of established strategies and tactics
• Administer all monthly and quarterly sales commissions, bonuses and SPIFFs
• Collaborate cross-functionally with Operations, Finance, Accounting and Marketing Teams on projects to improve business efficiencies and sales effectiveness
• Work closely with all Sales Data Vendors to ensure Dendreon is maximizing their resources.
• Ability to manage and develop members of team
• Other duties as assigned
  
  

Qualifications

Education Requirements:

• Bachelor’s degree in business or related field
  
  

Job Requirements

• 3+ years of Sales Operations leadership
• Detailed Understanding of Salesforce
• Outstanding analytical and problem-solving ability
• Business acumen
• Life Science Experience preferred
• Efficient in Excel, Power Point, CRM, Territory Optimization Software, B.I. Tools
  
  

Working Conditions And Physical Requirements

• Ability to sit or stand for extended periods of time.
• Intermittent walking to gain access to work areas.
• Finger dexterity sufficient to use a computer and to complete paperwork activities.
• Vision sufficient to use a computer, to read written materials and to complete paperwork activities.
• Hearing sufficient to communicate with individuals by telephone and in person.
• Ability to lift up to 25 pounds. Limited exposure to (2ºC - 8ºC); (-20ºC); (-75ºC); (-196ºC) areas.
• Job performed in a lab, office, or utility (noisy) environment.